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Current Versions

BroadHub 
SuperController  
2.5.2.0
3.19.0.0 
Nov-Dec
December

Dec-Jan

22-1
9-11
12-13
20-1
SuperController Admin
Upgrade Blackout Dates

 
BAM!20 Registration is Now Open
If you haven't attended the BroadHub Annual Meet-up (BAM!), or haven't attended in a while, you're missing quite an opportunity. BAM! is an operator's chance to learn what's changed over the last year and hear what we have planned for the future. Additionally, it's an opportunity to validate our development direction and a chance to network around best practices with other broadband service providers.

New for 2020... Monday Training Tracks. Whether you're a new BroadHub user or an expert, we have you covered with BroadHub QuickStart or BroadHub Advanced Roundtables, both on the Monday before the formal start of the event.
Register now and save with Early-bird pricing. If you're planning on attending, make sure you also book your room at the Westin Carlsbad Resort and Spa before February 24th for our group rate. *Subject to availability

This year's event will be held in Carlsbad, California from March 23rd through 26th. Hope to see you here in Carlsbad!

Time to get Excited...BroadHub 2.5 is here!
Have you been waiting on Firebird v3.0 support for BroadHub?  With the release of BroadHub 2.5.2 the wait is over. The new Firebird version brings additional performance benefits, query optimization, monitoring, & scalability.

Additional Key New Features in BroadHub 2.5 include:
            • BroadHub Sales
            • Job Scheduler Recurrence Schemas
            • Bill Form Fee Automation
            • FCC Form 477 Reporting
            • PA-DSS Certification
If you'd like more information on these enhancements click here and we'll send you details.
BroadHub Sales Now Available!
You asked for it and now you can get it.  Available with the new BroadHub 2.5 release, BroadHub Sales will empower your field sales force with a web portal that allows them to go door-to-door with all you have to offer.  Sell, register and schedule new business in real-time.
Email us for more information and to request a demo. We're adding operators to our install project queue now.
REMINDER: BroadHub Upgrade Blackout Dates
We wanted to remind everyone about the upcoming holiday blackout dates for upgrades when operators should avoid performing software upgrades.
  • November 22nd, 2019 - December 1st, 2019 (Thanksgiving week)
  • December 20th, 2019 - January 1st, 2020 (Christmas and New Year's Holidays)
While GLDS will continue to offer standard Technical Support during the blackout periods, software upgrades sometimes require additional resources which may not be available. Customers who choose to upgrade during these periods anyway, and require assistance from GLDS, will likely be asked to roll back to the previous software version and try again outside the blackout periods.
Please share this notification with any relevant personnel within your company.                                        
If you have any questions concerning these dates please contact support@glds.com
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Within the US & Canada: 800.882.7950 | International: +1 760.602.1900
Technical Support: 800.444.0363 | Email: sales@glds.com
Thanks from the GLDS team

GLDS Communications

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