USVIHTA Update | January 2021
Donate to the Live and Silent Auctions or Sponsor My Brother's Workshop's 4th Annual Mystery Event on Jan. 30!
A mystery event is an interactive evening of fun where a staged mystery takes place and the attendees must determine who among them is the culprit. It's like a live action game of clue! You'll be able to participate from your home with your own pod. It will be an evening of mystery and mayhem in Ancient Rome. Admission is free and all are invited to attend. There will be raffle prizes and auction items and prizes for best dressed and more! All you need to do is register here. Food is available for purchase from MBW Café and Bakery to be picked up for your own personal watch party and auction items are available for bidding! All you'll need the night of the event is a device with internet. Join from wherever you are near and far! 

Interested in becoming a sponsor? Click here for more information!

Click here to learn how to donate to the live and silent auction! Having trouble? Download this form!
COVID-19 Business Impact Survey-USVI Division\Bureau of Economic Research-Office of Management and Budget
We hope you will participate in a territorial survey to gather important data on the impact of COVID-19 on USVI businesses. The USVI Div\Bureau of Economic Research, Office of Management and Budget is responsible for this territorial survey. The survey focuses on the impact COVID-19 may have had on the territory's businesses and non-profit organizations. The information you provide is necessary for ongoing socio-economic research related to the COVID-19 pandemic. The survey contains demographic questions, and we urge all demographic questions be answered. Please be assured the data will be disseminated in an aggregate format. The respondent's profile will be kept confidential. Please click here to begin the survey.
Simplify Guests' Stays with Order Genie
Another way USVIHTA is working for our members! Order Genie is a contactless mobile ordering platform for hotel guest services that enhances guest experience and safety while boosting revenue for the hotel. The platform allows guests to place all food & beverage orders, and make any guest services requests, all from a single location: their mobile phone.

Now guests can order anything, from anywhere, anytime throughout their stay. Restaurant & cafe ordering, housekeeping, valet, concierge questions, maintenance issues and front desk requests such as toiletries, towels or bottled water. All they have to do is scan the hotel's custom QR code or text the dedicated number for easy access to the web-based platform. There are no apps, no downloads and no logins.

In the post-COVID world, this contactless technology is a critical safety tool for eliminating lines and crowding in common spaces, and stops the spread of germs by using cashless payments. The hotel can display the QR code at the front desk, in guest rooms and anywhere throughout the property to continuously encourage guests to order from anywhere they are, greatly increasing revenue for the hotel.

The platform also streamlines operations for the hotel by consolidating all guest services requests to a single location, where the hotel can monitor and resolve all tickets right from their web browser. Tickets are automatically distributed to the correct department so that teams only see tickets that pertain to them, which greatly improves ticket resolution times and increases positive reviews.

It's incredibly simple for the hotel to implement, there's no additional hardware required and no need to change any current software. It integrates directly into the hotel's current Point Of Sale system and payment processor.

Order Genie is entirely free to the hotel, we only charge a convenience fee to the guest on every monetary transaction that happens on the platform, which the hotel can easily opt to split with the guest or cover the fee entirely instead. Read more.
Frontier Airlines Adds Miami-St. Thomas Service This Spring
Responding to strong demand for travel to the U.S. Virgin Islands (USVI), Frontier Airlines has announced new twice-weekly service between Miami and St. Thomas, on Sundays and Thursdays, beginning March 7. USVI Commissioner of Tourism Joseph Boschulte welcomed the announcement from the Denver-based carrier, which earlier signaled the start of service between Orlando and St. Thomas, with flights twice per week (on Mondays and Fridays), beginning February 19. Read more.
Gov. Bryan, ADA Coordinator Julien Henley Unveil New Accessibility Aids for Disabled Persons at Magens Bay Beach
Gov. Albert Bryan Jr. and Americans With Disabilities Act Coordinator Julien Henley were joined by Cabinet members of the Bryan-Roach Administration at Magens Bay Beach on Tuesday morning for a ribbon-cutting ceremony to unveil new accessibility aids for disabled persons that are part of the Virgin Islands Accessible Beaches Initiative. Also on hand for the demonstration of the AccessMats and WaterWheels were Sports, Parks and Recreation Commissioner Calvert White; Department of Human Services Commissioner Kimberley Causey-Gomez; DPNR Commissioner J.P. Oriol; V.I. Tourism Representative Luana Wheatley; Magens Bay Authority Chairwoman Katina Coulianos; and Sen. Steven Payne Sr. The funding for the initial equipment came through the Department of Planning and Natural Resources. Read more.

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Lisa Hamilton 
USVIHTA President