In This Issue:
  • Concur open for domestic booking at all campuses
  • Travel approved? Tips for a quick booking
  • TSA mask mandate extended to April 22nd
  • How to view your Travel Inc Invoice
  • "Why Do I Get Charged a Service Fee" by Jesse Funk
  • "Travel has Changed since the Start of 2020" by Jesse Funk

UW Campuses to open Online Booking for Domestic Travel
In order to help with the sudden increase of travel requests, The UW online booking tool, Concur is now open for domestic booking across all campuses.

UW System Administration will continue to restrict bookings in Concur. For some campuses, this will not be a change as the ablity to book online travel opened up earlier in the pandemic. Employees are encouraged to continue to review their campus specific COIVD-19 travel protocols as pre-approval both for domestic and/or international travel may be required.

It is exciting to see so many employees starting to travel again, and we are prioritizing the ability for employees to self-book. Any questions about your specific campus COVID-19 travel protocols, can be directed to your travel manager.
Tips for a Quick Booking
  • For domestic or non-complex international flights, use Concur for booking your travel.
  • Concur offers instant booking for air, car and hotel bookings.
  • All employees are also able to book university-funded guest travel in Concur.
  • Check the international travel restrictions before you start the booking process. View the Return to Travel page for up-to-date resources to help answer any questions.
  • Travelling for a conference? View the conference travel page on TravelWIse to view processes and frequently asked questions
  • View more information on the booking page via TravelWIse
Travel Industry News
The TSA mask mandate for public transportation (include airlines) has been extended to April 18th. Read more from NPR
The Milwaukee Mitchell International Airport (MKE) has been awarded the 2021 International Airport Service Quality award.
Why do I get Charged a Service Fee?
-By Jesse Funk, Regional Travel Manager
Have you ever wondered why you get charged a service fee from our travel management companies? The most common travel agency charges are from Travel, Inc and they are $3.75 for a reservation made in Concur and $18.00 for an air reservation made with an agent.

The simplest explanation is “nothing is free.” Everything we use, both for the university system and in our personal lives, has a cost. However, some costs are hidden, and others are called out directly. Below are some hidden costs that you may not realize support the University of Wisconsin System
Travel has Changed Since the Start of 2020
-by Jesse Funk, Regional Travel Manager
Here we are, two years past the first COVID positive case in Wisconsin (February 5, 2020) and the travel world (the whole world, really) is desperately trying to get back to something we remember as normal.

While you can make an argument that some parts of society are better because of the pandemic (more work from home or flexible work options, better mobile ordering technology at restaurants and grocery stores, and an ultra-low unemployment rate), it’s difficult to find any area of the world that was not touched by COVID-19.
Tips and How To Videos
Retrieving your Invoice
To obtain your airline reservation receipt(s) booked through Concur or a Full Service Agent access via your itinerary email or the Travel Incorporated Travel Hub
How to contact Expense Audit Team
If you need to get a hold of Expense Auditing regarding a submitted expense report please contact the team by email (see below) and include the report ID, campus and name in the email subject line.
Please note: this email address does not apply to UW Madison travelers.
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Agency Kudos
"Penny Bowker has been helping me with very complicated tickets from three people from Malawi to the US. They are very complicated tickets and she has been the most remarkable support in getting them and dealing with the changes that have occurred since. Im so grateful to her!!"

-UW Madison Arranger
UW System Travel Office | wisconsin.edu/travel