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The City of Columbus offers the New Build Program, which allows a ONE-TIME adjustment for the sewer portion of a bill when the sod is being watered. The eligibility maximum is 24 months after the sod bill is issued, and it is the responsibility of the homeowner to initiate this bill adjustment.
For those that recently purchased their homes, it may be beneficial to complete all sod watering prior to submitting the ONE allowable bill for adjustment so that the bill that represents the largest portion of the sod watering can be submitted.
To save on sod watering, it's important to water at the right time of day. Watering in the early morning allows the water to penetrate the soil before the heat of the day evaporates it. This not only saves water but also reduces the risk of diseases caused by prolonged moisture on the grass blades.
To participate in the program, you must email the City of Columbus (utilityleadrep@columbus.gov) a copy of the ONE bill that is chosen, the number of people residing in the home, and a daytime phone number. In the email subject line, state Requesting Sod Adjustment Credit for New Home. The adjustment takes 4 to 6 weeks to process before it appears on your account as a credit. Therefore, it is advisable to pay the bills in the meantime. Or you can contact the City of Columbus Public Utilities at 614-645-8276 to request a payment plan or a 30-day extension.
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