Dear Self-Directing Participants and Employees,

On Sunday, November 10, The Arc is releasing a new feature in the Evvie system that will identify when shifts overlap by more than 7 minutes for services where 2:1 is not authorized in the PCP and the service is not allowed to overlap with a different service.

If any shift overlaps with another shift by more than 7 minutes for services that are not authorized to overlap, the following message will appear in the Evvie Portal when the Participant or Employee attempts to Approval Lock an individual shift:

Unable to Lock as Approved: This shift overlaps with another shift and cannot be locked as approved. Shifts for 1:1 services cannot overlap by more than 7 minutes. Participants should work with their Employees to ensure shifts do not overlap.

When Batch Approval Locking shifts, shifts that are not authorized to overlap will not be eligible to be Approval Locked and will need to be adjusted. Please pay close attention to the number of shifts that are successfully locked upon batch Approval Locking shifts, as overlapping shifts cannot be Approval Locked.

Services that are allowed to overlap with direct support services are Training, Paid Time Off, Paid Holidays Off, Support Broker, Day to Day Admin, and 2:1 services.

Either a Participant or Employee can adjust a shift manually in the Evvie Portal if it requires editing. Please view our Tools & Technology page for helpful Evvie resources, including our How to Adjust a Shift quickstart guide.

Thank you,

Your Self-Directed Services Team at The Arc Central Chesapeake Region