Update #13
COVID-19 Threats
March 26, 2020 - 5 pm
San Bernardino County Establishes COVID-19 Dashboard

City, Hospital, Fire Dept Pursuing Drive-Thru Testing for Big Bear Valley

Assistance for Local Businesses, Individuals
City officials continue to closely monitor developments associated with COVID-19 (coronavirus), and continue efforts to prepare for an escalation of the COVID-19 threat in Big Bear Lake. City officials remain in regular communications with San Bernardino County public health officials and local health care providers, and rely exclusively on their expertise and guidance relative to the public health risks and recommendations applicable to Big Bear Lake.
The City of Big Bear Lake is working hard to ensure that the residents, property owners, investors, businesses, and visitors in our community have the correct information about the status of COVID-19 threats in Big Bear Lake and the City's response to these threats. This email newsletter is the official guidance from the City of Big Bear Lake, and the City appreciates everyone's adherence to the restrictions and recommendations outlined herein.
To be sure you are receiving the latest and most accurate information, please sign up for this email newsletter at https://www.citybigbearlake.com/index.php/newsroom/text-email-notifications . PLEASE share this email newsletter with anyone and everyone, as we want to reach as many people as possible with this information. Thank you!
San Bernardino County has established a COVID-19 dashboard, with data about the number of confirmed cases, number of tests performed, number of deaths, and more. The new dashboard also includes helpful demographic data (including hospital beds) specific to San Bernardino County, and data on COVID-19 cases around the world. The new dashboard can be viewed at : https://sbcph.maps.arcgis.com/apps/opsdashboard/index.html#/44bb35c804c44c8281da6d82ee602dff .

As of March 25, a total 549 patients have been tested in San Bernardino County, with 54 positive tests / confirmed cases (approximately 10% of the patients tested). As COVID-19 testing becomes more widespread, we expect the total number of patients tested and positive tests / confirmed cases to increase.

San Bernardino County is purposely not reporting the locations of confirmed COVID-19 cases at this time so as to prevent people from believing a certain location is safe and to prevent panic in a certain location. The County is working to develop a tool to provide more location-specific information in the future, and the City of Big Bear Lake will share this information in future updates as it becomes available.

The County and the City encourage everyone to ASSUME THAT THE VIRUS IS EVERYWHERE, and act responsibly:

  • heed the Governor's order to "shelter in place",

  • limit your interactions with others to the maximum extent practical, and don't invite large groups to shelter in place with you,

  • plan your essential trips out accordingly, and limit the number of trips to the grocery store, drug store, etc.,

  • keep at least 6 feet of distance between you and others you come into contact with,

  • wash your hands ALL THE TIME, and

  • if you need to get outside, take a walk, go for a run, take a bike ride, or go on a hike by yourself or with your family - but stay far way from others!

It's in everyone's best interest to adhere to these recommendations so we can resolve this crisis sooner rather than later!
San Bernardino County will operate its first drive-thru testing site on Friday, and will be working to expand drive-thru testing to other jurisdictions as more test kits become available in the future. The City of Big Bear Lake, Bear Valley Community Hospital, and the Big Bear Fire Department are actively pursuing the establishment of a drive-thru test site either in the Big Bear Valley or somewhere nearby in the mountain communities. Further information will be provided in future updates as it becomes available.

At this time, Bear Valley Community Hospital has a limited supply of COVID-19 tests, and these tests are being allocated to patients who are critically ill and meet guidelines set by public health officials. If you have COVID-19 symptoms, please call the hospital or your medical provider for guidance on where to seek a COVID-19 test.
Various assistance programs are already available or being developed to aid those impacted by the COVID-19 emergency. Additionally, new Federal legislation this week is expected to include significant assistance for individuals and various business sectors, including the tourism industry, and various loans and grants are anticipated. The City will continue to monitor these opportunities, and share pertinent information with the Big Bear Lake community as it becomes available.

Among the assistance previously announced:

  • The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to California small businesses suffering substantial economic injury as a result of COVID-19. Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela/ . Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance.
  • Local employees displaced due to the impact of COVID-19 may be eligible for unemployment insurance benefits, disability insurance, and/or paid family leave through the California Employment Development Department. To learn more, please visit https://www.edd.ca.gov/about_edd/coronavirus-2019/faqs.htm .

  • The San Bernardino County Tax Collector has announced that late payment penalties will be waived for qualifying residential and business properties if property taxes are paid before June 30. To learn if you qualify, and other details, please call the San Bernardino Tax Collector's office at (909) 387-8308.

For assistance navigating these potential opportunities, please contact Christine Bennett, Senior Administrative Services Analyst, at 909-866-5831 or cbennett@citybigbearlake.com .
The annual July 4 fireworks show is heavily supported by private contributions and donations, supplemental contributions from the City of Big Bear Lake and Visit Big Bear, and significant volunteer efforts by the Rotary Club of Big Bear Lake. The initial deposit for the 2020 show is due in early April, and the COVID-19 emergency will significantly impair fundraising activities. City officials are currently working with other partners to develop a fiscally-responsible plan to continue this great annual tradition, either on July 4 or later in 2020 (depending on public health concerns on July 4), and more details will be announced at a later date.
The following key restrictions remain in effect in Big Bear Lake:
  • everyone in Big Bear Lake is directed to "shelter in place", especially those age 65 and older and those who are especially vulnerable to COVID-19, however, travel is permitted for work and to conduct personal business,
  • grocery stores, drug stores, and other essential retail and service businesses may operate,
  • construction and repair activities may continue,
  • bars, nightclubs, movie theaters, gyms, bowling alleys, ski areas, snow play areas, and other similar businesses may not operate,
  • restaurants are closed for in-restaurant seated dining, however, take-out and delivery services are permitted,
  • lodging and vacation rentals may no longer operate, except for limited situations,
  • non-essential group gatherings of any size are prohibited, including commercial establishments, churches, community groups, and other formal and informal group activities, and
  • isolated, outdoor exercise is permitted, including walking your dog.
In response to the Governor's "shelter in place" order, and after receiving additional clarification, the City of Big Bear Lake and San Bernardino County (which has authority over all other areas in Big Bear Valley not in the City limits) have both enacted restrictions on lodging facilities and vacation rentals.

Lodging facilities and vacation rentals may only operate under the following circumstances:

  • to provide accommodations for critical infrastructure workers,

  • if specifically designated by the State or County to house confirmed COVID-19 patients (currently not the case and highly unlikely in the future), and

  • to serve existing guests who were already here prior to March 23, provided the existing guests "shelter in place" at the lodging facility or vacation rental.

City code enforcement staff are actively investigating potential violations. To report a violation of this order, please call (909) 866-CODE.

It is important to note that the second home owners, including those who also participate in the City's vacation rental program, are permitted to occupy the home themselves and are not subject to the City's vacation rental regulations.
The City of Big Bear Lake and Visit Big Bear encourage all of our visitors to be safe and "shelter in place" in your home community.

Big Bear Lake lodging establishments and vacation rental companies understand the significance of this crisis, and are offering flexible rescheduling options, credits, and more to make your future visit to Big Bear Lake as enjoyable as possible. Please contact your lodging provider or vacation rental company to reschedule your visit.

We'll be back stronger than ever after the COVID-19 emergency has been resolved, and we look forward to hosting you as soon as it's safe for you, your family, and our community!
Local grocery stores, restaurants, and pharmacies are all working hard to provide food, drugs, and other essential items for the people of Big Bear Lake and the entire valley during the COVID-19 emergency, and they are happy to serve you!

Von's is open to the general public from 9 am - 9 pm each day, and offers "Golden Hours" for senior citizens, pregnant women, and those with disabilities each Monday - Friday from 7 am to 9 am in order to provide a safer shopping environment. Stater Brothers is open daily from 8 am - 9 pm, with early entry for senior citizens at 7 am each day. Both stores have limits on the purchase of certain items.

CVS is open from 9 am – 9 pm daily. Walgreens is also open from 9 am - 9 pm daily, with a special 8 am opening for senior citizens on Tuesdays. Both stores have limits on the purchase of certain items.

There are many great restaurants in Big Bear Lake, and these restaurants are all offering take-out and/or delivery options:

Amangela’s Sandwich & Bagel House
 (909) 878-0015 - 40729 Village Drive

Alpine Country Coffee Shop
(909) 866-1959 - 41546 Big Bear Blvd.

Grind & Grill Café
(909)866-5219 – 42011 Big Bear Blvd.

The Old German Deli
(909) 878-0515 -40645 Village Drive

Mountain Munchies
(909) 866-7767 – 42171 Big Bear Blvd.

Dank Donuts
(909) 547-6053 - 42612 Moonridge Rd.

Teddy Bear Restaurant
(909) 866-5415 - 583 Pine Knot Ave.

Big Bear Brewing Company
(909) 878-0283 - 40827 Stone Rd

The Boneyard Bar & Grill
(909) 878-0401 – 560 Pine Knot Ave.

Domino’s Pizza
(909) 866-3555 – 41234 Big Bear Blvd.

Nuevo Vallarta Grille
(909) 866-7355 – 40949 Big Bear Blvd.

Get the Burger
(909) 866-8800 – 42151 Big Bear Blvd.

Murray’s Saloon & Eatery
(909) 866-1444 – 672 Cottage Lane

Village Pizza
(909) 866-8505 – 40568 Village Dr.

Maggio’s Pizza
(909) 866-8815 – 42160 Big Bear Blvd.

Red Baron Pizza
(909) 866-4744 - 42173 Big Bear Blvd.

Azteca Grill
(909) 866-2350 - 40199 Big Bear Blvd.

Fire Rock Burgers & Brews
(909) 878-0696 – 618 Pine Knot Ave.

Country Kitchen
(909) 878-0364 – 39904 Big Bear Blvd.

Fuji Restaurant
(909) 866-8108 - 41025 Big Bear Blvd.

(909) 866-7842 – 41196 Big Bear Blvd.

Royal Thai
(909) 866-2808 – 40766 Village Dr.

Saucy Mama’s Pizza & Pasta
(909) 878-0165 – 618 Pine Knot Ave.

Chuang Dynasty
(909) 866-7887 – 40989 Big Bear Blvd.

Jersey Mike’s
(909) 866-0447 – 42173 Big Bear Blvd.

BLT’s Restaurant
(909) 866-6659 – 41799 Big Bear Blvd.

Santana & Maverick’s Unique Crafted Foods
(909) 878-0047 - 40771 Big Bear Blvd.

Café Crepe
(909) 809-2353 – 41003 Big Bear Blvd.

Sonora Cantina
(909) 866-8202 – 41144 Big Bear Blvd.

Barrel 33
(909) 878-0838 – 40754 Village Drive

(909) 866-1055 – 42137 Big Bear Blvd.
Mountain Bar & Grill
(909) 878-0802 – 42164 Moonridge Rd.

Nottingham Restaurant
(909) 866-4644 – 40797 Big Bear Blvd.

(909) 693-5233 - 41412 Big Bear Blvd.

Jack in the Box
(909) 866-6436 – 40771 Village Dr.

El Pollo Loco
(909) 866-1019 – 41383 Big Bear Blvd.

Taco Bell
(909) 866-7778 - 41170 Big Bear Blvd.

If you're tired of cooking, or miss your favorite spot in Big Bear Lake, please order take-out or have it delivered to your home. Please practice effective social distancing when you pick up your food, and wash your hands before and after you visit the restaurant!

If you own a local restaurant, and the City has accidentally not included you on this list, please reply to this email and let us know you are open. We are happy to add your restaurant to the list.
In response to Governor Newsom's "shelter in place" order and the confirmation of the first case of COVID-19 in Big Bear Lake, the City has adjusted its operations to essential services and essential personnel only. City staff will continue to maintain critical infrastructure and perform essential services, however, other services will be temporarily suspended.

The City will continue to provide the following essential services while the COVID-19 threats persist:

  • COVID-19 emergency response,

  • COVID-19 public communications,

  • law enforcement (through SB County Sheriff's Department),

  • code enforcement,

  • fire suppression and emergency medical services (through the Big Bear Fire Department),

  • snow removal,

  • public water supply (through the DWP),

  • wastewater collection,

  • solid waste collection (through Big Bear Disposal),

  • City buildings and facilities maintenance,

  • building inspections, and

  • critical street maintenance.

City Hall remains open for essential services and essential personnel, and essential City staff are available for telephone - (909) 866-5832 - and email inquiries.

The City will resume normal operations after the COVID-19 threat has passed.
The San Bernardino County Department of Public Health operates a COVID-19 Hotline for residents with questions about COVID-19. Please call (909) 387-3911 for assistance.
The Centers for Disease Control website includes a wealth of information at https://www.cdc.gov/coronavirus/2019-ncov/index.html .
The San Bernardino County Department of Public Health includes information specific to our county at http://wp.sbcounty.gov/dph/coronavirus/ .
Stay Informed!
Sign up for City of BBL Updates,
Visit Our Other Digital Platforms
The City of Big Bear Lake strives to keep our residents, property owners, investors, businesses, and visitors well-informed about the City's issues and initiatives - including the COVID-19 threat - with an emphasis on information specific to Big Bear Lake and the entire Big Bear Valley.
The easiest way to stay-informed is to sign up for the City's email newsletter and other updates. It's easy to sign up - simply visit https://www.citybigbearlake.com/ and click on "Text & Email Notifications" in the top center of the homepage. Simply click on the link, enter your name and email address, and you're all set. Signing up will ensure that you receive periodic updates about COVID-19 in Big Bear Lake, the City's new monthly newsletter - Elevation 6752', and other special communications from the City of Big Bear Lake for emergency situations, special events, and more.
In addition to the City's email updates, you can also get the latest information from the City of Big Bear Lake via the following digital platforms:

  • "Like" us on Facebook - City of Big Bear Lake
  • Follow us on Twitter - @CityofBBL
  • Follow us on Instagram - @citybigbearlake
Please help us spread the word, and share the City's digital communications platforms with your family, friends, other residents, property owners, frequent visitors, or anyone else who is interested in Big Bear Lake. Thank you!
City of Big Bear Lake
39707 Big Bear Blvd. PO Box 10000, Big Bear Lake, CA 92315
Phone: (909) 866-5831 | Fax: (909) 866-5491