June 2026

CIE Partner Connection

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Celebrations and Observances

Click through and learn about this month's holidays and celebrations!

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CIE Platform Announcement

With recent government shut-downs and changes to benefits eligibility, there has been a resounding call to action for partners to update their service listings. Here is how we are making that easier for you:




Service Update Request Enhancements


Featuring:


  • Updated layout with clearer field descriptions
  • Guided flow for partners to submit Service Update Requests
  • Guided flow for partners to submit New Service Listing Requests



Ready to get started?


Already have an account? Sign in to the Partner Community Portal to review your profile, submit updates, or add new services.


Don’t have an account? Request a Login to access the Partner Community Portal.

 

Get Support

Need help with updates or portal access?

Schedule time with the Resource Team here


Questions? 

Contact the Resource Team by email at resourcecenter@211sandiego.org



Check out this guide for step-by-step instructions on how to navigate your Partner Community portal!

211 San Diego Launches Resource Pages

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CIE Closed-Loop Referral Opportunity

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San Diego PACE, Chula Vista


San Diego PACE, El Cajon


San Diego PACE, San Ysidro


San Diego PACE, Vista



These services offers a specialized health plan exclusively for adults who have significant health care needs and face a heightened risk of nursing home placement. The provide and coordinate a full range of services to help medically and physically challenged older adults to continue living safely in the community and delay nursing home placement.


Services Include:


• Adult Day Center

• Primary medical care including specialty care services

• Nursing care

• Behavioral health services including psychiatry

• Dental services

• Optometry services

• Podiatry

• Prescription medications

• Emergency services

• Social services

• Personal care

• Physical, occupational, and speech therapy

• Dialysis

• Nutritional meals and snacks

• Group and recreational activities

• Durable medical equipment

• Transportation to and from all healthcare appointments


*Services covered are in accordance with the individualized care plan and must be approved by the San Diego PACE team. Most participants who have both Medicare and Medi-Cal pay nothing more for the program. Eligible persons who are not Medi-Cal and/or Medicare eligible may elect to pay privately for PACE enrollment.


What does San Diego PACE need to accept and process a Closed Loop Referral?


1. Meet the 4 qualifications

  • Be 55 years of age or older
  • Live within our service area zip codes
  • Determined to meet nursing facility level of care by the California Department of Health Care Services.
  • Have the ability to live safely in the community with the assistance of San Diego PACE services.
  • For full coverage benefits through Medi-Cal, our PACE Eligibility Department can support with Medi-Cal applications


2. Have a discharge plan established and be available to complete an in‑home assessment conducted by PACE staff in their residence.


3. Complete the CIE client profile with the following info:

  • Client demographics
  • Primary language
  • Housing type
  • MediCAL CIN #
  • Health insurance type & provider
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Medicare ACCESS Program: Provides eligible Medicare beneficiaries with AI-supported care management and a dedicated care team. Services include care management, medication management, care coordination with healthcare providers, and support addressing health-related social needs.

 

Referred members are enrolled in Flora, an AI-powered care management program designed to identify member needs, detect potential risks, and support timely outreach. The Care Team works with members to coordinate with existing providers, connect to needed resources, and help ensure Medicare benefits are fully utilized.


Who is eligible? 


  • Must be 65 years or older and enrolled in Medicare Part A/B and have two or more chronic conditions (e.g. hypertension, diabetes, CKD, or behavioral health conditions)
  • Serves San Diego and Imperial Counties.


Community Opportunities

California Expands WIC Food Choices to Support Healthier Families


The California Department of Public Health recently updated WIC food benefits statewide, expanding the variety of nutritious foods available and giving families more flexibility and choice. The updates better support the health and nutrition needs of pregnant and breastfeeding individuals, infants, and children up to age 5. WIC families can check their benefits, explore new options, and ask about swaps at any authorized grocer or retailer. Click below to read more.

County's New Affordable Housing Inventory Dashboard



San Diego County has launched an interactive Affordable Housing Inventory dashboard giving residents a real-time look at the region's affordable housing stock.

The dashboard is part of the County's new Housing for All Hub — a one-stop resource for housing services, data, and an Affordable Housing Map with eligibility guidelines and property details. Click below to explore the housing inventory map.


Affordable Housing Opportunities

211 San Diego Community Calendar


211 San Diego has an upgraded Community Calendar where you can share your events for free.


To start submitting events, you must first create an account. Events that align with the inclusion requirements will be published.

CIE Partner Network Gathering

 Each month, we may dive into the latest technology projects, elicit feedback on the platform’s care coordination tools, or spotlight programs and supports for unique populations. The partner gathering is a space to engage with peers across our shared network.


Next Gathering: June 25, 2026, 9:00 am


Book Time with the CIE Training Team

Angelica Esparza Bañuelos

CIE Training & Partner Communications Coordinator

Keila Gomez

CIE Program Coordinator

How can we help?


CIE Overview Training: An introductory training session covering the main uses of CIE and navigating the system. Sessions include the consent process, submitting referrals, navigating dashboards & more.


Refresher Training: A shorter session for smaller groups/teams that have experience navigating the CIE system who would like to review specific uses of CIE.



Technical Assistance: Step-by-step guidance with a Partner Engagement team member to help resolve password issues, updating referral outcomes, and general troubleshooting.

Questions? Email us at ciehelpdesk@211sandiego.org

CIE NETWORK: 141 PARTNERS

Job Opportunities Offered by CIE Partners

211 San Diego



To apply and see other opportunities, click here.

PATH



To apply and see other opportunities, click here.

Truecare



See available opportunities here.

Click on each posting to see the description and qualifications needed.

Alpha Project for the Homeless



See all opportunities here.

Family Health Centers of San Diego



See all opportunities here. Click on each to see the description.

International Rescue Committee



See all opportunities here. Click on each to see the description.

The San Diego LGBT Community Center



See all opportunities here. Click on each to see the description.

To include your events, job postings, or announcements in the next newsletter, please email aesparzabanuelos@211sandiego.org by

July 10, 2026.

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