Information about an issue affecting the performance tracker was posted in the Business Center on Dec. 30. The issue was resolved and updated trip points showing the afternoon of December 30, reflected points earned through that morning.
You will also see point updates in your Performance Tracker today, December 31, and tomorrow, January 1 to reflect any sales or Show activity that was finalized before the end of the qualification period on December 31.
To ensure the maximum number of points are showing for these updates, double check your Show orders to ensure they have been processed, and that the Show held dates for any recently closed Shows are also within the trip qualification period.
Final point totals, including promotion points for promotions earned on January 1, are expected to be updated in the Performance Tracker late on January 2. A final email update will be sent on Monday, January 4.
If you have any questions about the points showing in your Performance Tracker, please contact support@lbri.com.