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QUARTERLY
NEWSLETTER
February 2025
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Dear Upham's Community,
Welcome to our latest newsletter! I am excited to share the care we continue to provide every day.
Thank you for being such an important part of our journey. Your hard work and contributions make a difference!
To our new team members, a big warm welcome! We’re so happy to have you with us as we work together to address health disparities and build community.
Looking forward to what we can achieve together.
Warmly,
Jay Trivedi, CEO
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Employees Hired October 2024 - January 2025 | |
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OTELIO GOMES
Maintenance Technician- Custodian Hybrid
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ELOISA DEPINA
Pharmacy Technician
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STEPHANIE ZENG
WIC Program Nutritionist
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DAWN WASHINGTON
Personal Care Worker
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KiARA CUNNINGHAM
Pharmacy Intern
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KYLA ROCKLAND-MILLER
Nurse Practitioner
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VERONICA LEWIS
Pharmacist
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ALEXANDRA ZAMORE
Nurse Practitioner - PACE
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ANNE MALINN
Nurse Practitioner - PACE
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EMILYS ROMERO
Dental Hygienist
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JANE BERNADEAU
Human Resources Assistant
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BRENDA CANDELARIO
Home Health Aide
STEPHANIE CARDOSO
Medical Assistant
BERLINE JULIEN
Home Health Aide
MARIE BEAULIEU
Home Health Aide
SHREYA BHATIA
Physician On Call
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MARIE KEISHA ALFRED
Home Health Aide
NOEMI LARA
Home Health Aide
MARIA GOMES
Call Center Rep. Level I
YNGRID BREA
personal Care Worker
JASON OUTLAW
Interim Dental Director
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Retirement Party -
Celebrating 29 years of Service
After nearly three decades of dedicated service, nurse Jacinta Ndugba retired. Jacinta was the first nurse to work at the Upham's PACE program when it began twenty-nine years ago and has been a cornerstone of the organization ever since. She will always be remembered for her sense of humor, dancing, and the tremendous care she gave each and every participant at 1140. We wish her all the best on her next chapter.
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Compliance Corner
Welcome to the Compliance Corner. This is a designated space to update staff on pertinent compliance information and/or to convey compliance reminders.
This quarter Kerry Mitza ( Senior Director of Compliance ) has included specific information about organization-wide incident reporting and incident types.
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ORGANIZATIONAL HAPPENINGS | | |
This section highlights resources and events for staff, quality initiatives at the community health center, Home Health Services and PACE, along with important dates to remember. | |
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Home Health Services
is preparing for the
Electronic Visit Verification (EVV)!
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HEALTH CENTER & PHARMACY COMMUNITY ENGAGEMENTS | | |
Dearborn STEM Academy
January 14th, 2025, Upham’s presented real-world problem scenarios to an amazing group of inquisitive and entrepreneurial 10th graders at Dearborn STEM academy. January 30th, they came back with solutions—bold, insightful, and spot on. They were vulnerable, open, and ready to tackle challenges with fresh perspectives.
These students blew my socks off! Their ideas were not only innovative but actionable, and I’m excited to explore how we can implement them. This kind of collaboration is exactly what fuels progress in healthcare and beyond. Looking forward to continuing this partnership!!!
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UCC Mobile Eye Clinic Collaboration between
UCC and Sharon Public Schools
In November 2024, the Eye Department was approached with an opportunity to collaborate with Sharon public schools to assist displaced Migrant families
On December 11, the Mobile Eye Clinic was in service from 11:30am-3:30pm where
19 eye exam were completed and 11 glasses ordered.
Richard returned to Sharon on January 23, 2025 to fit and dispense glasses to the students at 5 different Sharon schools
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Upham’s PACE Kicks Off Its Caregiver Campaign!
In 2025, Upham’s PACE is launching a Caregiver Campaign to help all UCC staff learn more about how PACE can support their loved ones. We'll provide education, resources, and opportunities to explore whether Upham’s PACE is the right fit for your family member or friend.
Stay tuned for:
☕ On-site coffee hours to learn more
📽 An engaging video highlighting PACE's impact on caregivers
🚶♂️ PACE Center Tours to see firsthand our participant-centered approach to
serving older adults
🎟️ Raffles, prizes, and giveaways
More information coming soon! We can’t wait to share more!
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MUSIC THERAPY AND ENGAGEMENT INITIATIVES
On January 10, Jessica McNeice, PACE Engagement Manager, attended the first PAC (Patient Advisory Committee) meeting of 2025 and led a brainstorming session focused on enhancing PACE activity programming. PAC members emphasized the importance of music and movement activities in fostering a welcoming and engaging environment at the PACE centers. They expressed appreciation for the monthly live music performances in 2024 by the local group Toonfoolery, and requested more live music events. Additionally, they suggested larger group activities featuring a DJ, karaoke, and dancing.
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IMPORTANT DATES TO REMEMBER | This Section includes information about the upcoming Town Hall, the Holiday schedules, Event Calendar and Employee Assistance Program . |
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Spring Town Hall
March 26, 2025 12pm-1pm
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50 Year Celebration for
Rose Dickerson and Dr. Grier Merwin
March 25, 2025 12pm-1pm
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Upham's 2025 Holiday Schedule | |
Upham's Event Calendar
Check out company-wide, location specific, and community events. Need to add an event? Please contact Shonna Alexander, salexander@uphams.org.
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Employee Assistance Program (EAP)
As a full time, employee at Uphams, do not forget about the Employee Assistance Program (EAP) benefit through Equitable.
This is a no-cost confidential service for you and your family, available 24/7/365. The EAP provides experienced clinical support resources and information to address personal problems, planning for life events, stress, work/life balance, mental health, substance abuse, marriage issues and more. Also includes financial information and legal resources for college savings, estate planning, retirement planning, tax questions, divorce, family law, debt, etc. Includes three face-to-face sessions with a counselor.
Please reach out to benefits@uphams.org if you have any questions.
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Additional Resources
Press & External Communications:
Staff should redirect any inquiries by the media to the Office of the CEO,
617-740-8131.
Please send information, recommendations, or feedback on this update to the Office of the CEO: info@uphams.org
Please direct any marketing requests to communications: communications@uphams.org
Follow us on Social Media!
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“History has shown us that courage can be contagious, and hope can take on a life of its own.”
– Michelle Obama
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