A Message from Shawn Lemieux, Director
At the NYS Talking Book and Braille Library (TBBL), we strive to provide exceptional service to individuals who qualify due to reading disabilities, physical disabilities, low vision, or no vision. Our focus is on you, our patrons, and ensuring that we meet your needs and preferences.
When you first join TBBL, one of our Reader Advisors (RA) will contact you by phone or email to personalize your service. We offer a variety of delivery methods, including instant downloads to the Braille and Audio Reading Download app (BARD Mobile), downloads to a USB cartridge or flash drive (BARD), and cartridge orders with the titles of your choice sent through the United States Postal Service straight to your mailbox.
If you want to update your reading preferences, increase or decrease the number of titles on each order, or find your next great read, contact TBBL to speak to a Reader Advisor. We want to ensure that you receive the best service possible, and adjustments can be made at any time. Please don't hesitate to reach out to us with any questions or concerns.
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