Greetings!
Today we're hosting our Friday afternoon member call on COVID-19 at 3:30 pm. You need to register in advance for the call, but if you have done so previously, you should already have the call-in info.
This message also includes:
- a summary of CMS reporting requirements in QSO-20-29-NH including a template for notifications and links to updated survey tools;
- details on the extension of the attestation period for CARES Act Provider Relief Funds; and
- social media tips for the FEMA PPE shipments, Mother’s Day, and NSNCW.
We look forward to talking with everyone at 3:30 pm.
Sincerely,
April Payne, LNHA
Vice President of Quality Improvement | Director of VCAL
Virginia Health Care Association | Virginia Center for Assisted Living
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VHCA-VCAL Member Call: COVID-19
May 8, 2020 | 3:30 pm
Register for the meeting:
After registering, you will receive a confirmation email containing information about joining the meeting, including calendar notices for the calls over the next month.
Agenda
- Welcome | Novel Martin | Chairman of the Board
- Update from VHCA-VCAL | Keith Hare | President and CEO
- VDH Update
- Hot Topic Review | April Payne | Vice President of Quality Improvement and Director of VCAL
Please mute your line to improve the sound quality on the call. Zoom has a chat feature you can use to send questions or comments.
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Summary of CMS Reporting Requirements
- requirements for notifying residents, representatives, and families of COVID cases,
- NHSN reporting requirements, and
- survey and enforcement of these new requirements.
Survey and Compliance Tools
Until further notice, surveys will continue to be conducted in accordance with CMS memorandum
QSO-20-20-All
, which includes surveying for Immediate Jeopardy allegations and Focused Infection Control surveys.
COVID-19 Focused Survey for Nursing Homes
Providers should use the revised updated
CMS Infection Control Self-Assessment
to perform their self-assessment. This revised tool will be used to evaluate compliance with two new F-Tags (F884 and F885) pertaining to the new requirements at §483.80(g) as noted above.
Other Survey Tools Updated
Visit the Survey Resources folder in the
COVID-19 Focused Survey (zip file)
subfolder on the CMS Nursing Homes website for other survey tools that have been updated including Entrance Conference Worksheet, COVID-19 Focused Survey Protocol, and Summary of the COVID-19 Focused Survey for Nursing Homes. For your convenience, here is a direct link to the
Focused Survey Entrance Worksheet
Although CMS has provided clarification on some aspects of these new requirements in the memo, AHCA continues to communicate with CMS and CDC on several outstanding issues and to advocate for needed flexibility including an extended grace period for NHSN reporting enforcement due to the current delays and backlogs in NHSN enrollment.
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NHSN Enrollment Delays and Tips
It is taking longer than anticipated for nursing homes to enroll in
CDC’s National Healthcare Safety Network (NHSN)
due to high demand from the new CMS reporting requirements. The NHSN have recruited additional staff to reduce the processing time of enrollment requests.
Note
: For the best experience and quicker access to the system, please be sure you are replying to a registration/enrollment email. Emailing the NHSN user support helpdesk will result in longer wait times for a reply.
Additionally, NHSN is providing two live Zoom sessions to address enrollment specific questions. After registering, you will receive a confirmation email containing information about joining the meeting.
LTCFs COVID-19 Live Q&A Sessions for
Module and Enrollment Specific Questions
Tuesday, May 12, 2020 | 1:00 pm |
Register
Thursday, May 14, 2020 | 2:00 pm |
Register
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Attestation Period Extended for
CARES Act Provider Relief Funds
The US Department of Health and Human Services (HHS) announced yesterday that the attestation window and related acceptance of Terms and Conditions has been extended to 45 days, formerly 30 days,
from the date a provider received a payment to attest to and accept the Terms and Conditions or return the funds
. Members will need to identify the date of their initial funding relief payment and identify their new attestation and Terms and Conditions acceptance date based on the extension. In the
press release
, HHS offers an example of how the extension of the window will be operationalized.
Shortly after announcing the extension of the provider-specific attestation period, HHS released an updated set of
FAQs
. Members should review the FAQs in detail and compare these with the
Terms and Conditions
. Below are preliminary highlights. Additional AHCA/NCAL assessment will be provided tomorrow.
- Additional Funding is Available to Targeted and General Allocations. This point has been a notable point of confusion. HHS now states, “Any provider who has already received a payment from the Provider Relief Fund … should apply for additional funding.”
- General Fund Allocation Updates. SNFs are eligible for general fund awards. Below is a list of new or updated:
- Higher Payment Than Expected. HHS describes what a provider should do if they believe payment is greater than expected or received in error;
- Description of Recoupment. HHS notes that in general the department “does not intend to recoup funds as long as a provider’s lost revenue and increased expenses exceed the amount of Provider Relief funding a provider has received. Additionally, in the General Allocation portion of the website, HHS has added text bolstering this point and noting “there will be significant anti-fraud and auditing work done by HHS, including the work of the Office of the Inspector General.”
- Expenditure of Funds on Individuals with Possible, Presumptive, and Actual Cases of COVID-19. HHS notes that Provider Relief Funds may be used for possible, presumptive, and actual COVID-positive patients and discusses each term.
- Terms and Conditions Updates. HHS offers additional details on how it will monitor adherence to the Terms and Conditions and offers detail on certain provisions. The majority of the updates focus on the Targeted Allocations such as High Impact and Rural Allocations.
- Rejecting Funds. HHS notes that “providers may return their General Distribution payment by going into the attestation portal indicate they are rejecting the funds. The CARES Act Provider Relief Fund Payment Attestation Portal will guide providers through the attestation process to reject the funds.” AHCA/NCAL assumes HHS’ intent is within 45 days but will seek clarification.
- Reporting Requirements. The department notes it will be posting specific reporting requirements in the coming weeks.
AHCA/NCAL will continue to submit questions and examples of challenging fund scenarios to DHHS including Change in Ownership, Tax Identification Number (TIN) aggregation, disaggregation, or lack of TIN arrangements, additional questions about financial terminology and use of tax filing data for validation.
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Social Media Guidance on PPE Shipments,
Mother’s Day, and NSNCW
To help drive positive news and goodwill about what’s happening in long term care, don’t forget the power of your social media channels. We have seen many great examples of your thanks for your staff and community support and the creative ways you are keeping residnets engaged. The following are general reminders and sample content to help you boost your social media presence.
What to Post
- PPE shipments from FEMA
- Positive stories
- Recovery stories
- Positive coverage of AHCA/NCAL, your state affiliate, or member company
- Retweet/share AHCA/NCAL content
Social Media Dos and Don’ts
- DO have a tasteful cover photo/profile photo (e.g., nurses in PPE, photos from a positive event)
- DO proofread posts
- DO tag @ahcancal in positive stories
- DO include images and video, when applicable
- DON’T “feed the trolls”
- DON’T engage with negative comments
- DON’T get off message (i.e., no politically extreme language, personal opinions, etc.)
Take advantage of these sample posts on PPE shipments, Mother’s Day, and National Skilled Nursing Care Week (NSNCW).
PPE Shipments
General Tips
- Take pictures of the PPE being delivered or staff using it and include them in posts.
- Tag any organizations that helped distribute the PPE (National Guard, state law enforcement, etc.).
- Tag AHCA/NCAL and use hashtags like #CareNotCOVID and #LTCHeroes so AHCA/NCAL can amplify these stories.
Suggested Posts for Facebook/Twitter
We are excited to receive a shipment of much-needed personal protective equipment from @FEMA! We can only fight #COVID19 if we have access to these supplies. #CareNotCOVID
We just received a shipment of personal protective equipment from @FEMA! It’s crucial that our #LTCHeroes have the resources they need to fight #COVID19.
#LTCHeroes are doing heroic work to stop the spread of #COVID19 amidst shortages of personal protective equipment, testing and funding. With this shipment of supplies from @FEMA, we can more effectively protect seniors. #CareNotCOVID
We are grateful for extra supplies from @FEMA, but we need continued access to these resources to battle #COVID19.
Seniors have a high risk of contracting #COVID19, which makes personal protective equipment crucial in nursing homes and assisted living communities. We’re thankful for these resources from @FEMA.
This shipment of personal protective equipment from @FEMA will help us more effectively protect vulnerable seniors from #COVID19.
Mother’s Day
General Tips
- Share pictures or videos of the creative ways you are helping residents and families celebrate.
- Use the #MothersDay hashtag to take advantage of organic social traffic for the holiday.
Suggested Posts for Facebook/Twitter
We are all celebrating #MothersDay a bit differently this year. If your mother is in a long term care community, we want to thank you for taking extra precautions to keep her safe.
National Skilled Nursing Care Week
General Tips
- Share pictures of activities.
- Celebrate the hard work of skilled nursing staff with the hashtag #NSNCW.
- Tag AHCA/NCAL and use hashtags like #CareNotCOVID and #LTCHeroes AHCA/NCAL can amplify these stories.
Suggested Posts for Facebook/Twitter
Nurses in long term care communities are battling #COVID19 on the frontlines and protecting vulnerable seniors. Show your support by sending them a video message during National Skilled Nursing Care Week. #CareNotCOVID #NSNCW
https://carenotcovid.com/
Skilled nursing staff are #LTCHeroes, protecting residents in nursing homes and assisted living facilities from #COVID19. Celebrate National Skilled Nursing Care Week by sending a message of thanks! #CareNotCOVID #NSNCW
https://carenotcovid.com/
Nurses are essential to fighting #COVID19 in nursing homes and assisted living communities. Thank these #LTCHeroes during National Skilled Nursing Care Week by sending them a video message! #CareNotCOVID #NSNCW
https://carenotcovid.com/
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