Greetings!

Today's update includes information on:

  • Public Call for Supplies
  • Communicating After a Confirmed Case
  • CMS Memo on Prioritization of Survey Activities
  • Making Decisions on Essential Staff Entering Your Building
  • Conversations Revisiting End-of-Life Wishes and Advance Directives

We know there is so much going on--we will continue you to keep you updated.

Sincerely,

April Payne, LNHA
Vice President of Quality Improvement | Director of VCAL
Virginia Health Care Association | Virginia Center for Assisted Living 
Public Call for Supplies
 
PPE supplies are running dangerously low in most long term care facilities. Many facilities and states are issuing calls for public donations. AHCA/NCAL has developed a template you can use to call for donations.
Communicating After a Confirmed Case
 
It’s important to keep families and staff informed once you have confirmed a case of COVID-19 in your center. To help with communication to all stakeholders, AHCA/NCAL has developed a sample letter for families and staff and talking points for the media and broader public.
CMS Memo on Prioritization of Survey Activities
 
CMS has issued QSO-20-20-ALL: Prioritization of Survey Activities about suspending standard surveys and addressing remedies (CMPs and N+DPNA, etc.) during this time period. It also has new guidance on:

  • Visitor restrictions
  • Health care worker restrictions
  • A new self-assessment tool that all SNFs should use (it will also serve as the basis for focused infection control surveys).
 
AHCA will be issuing an all member update later this evening summarizing the memo. 
Making Decisions on Essential Staff Entering Your Building
 
When deciding if a person needs to enter your center (including employees or outside contractors such as therapy , pharmacy, lab, portable x-ray, mental health provider, repair technicians, and others), all long term care facilities should consider the intent of the federal and state guidance on visitation and building entry restrictions.
 
The intent is to restrict entry of as many people as possible to reduce the risk of COVID-19 entering and/or spreading in the building. Anybody entering the building must comply with the most current federal and state COVID-19 guidelines. Entering multiple buildings during the day should be discouraged, or increased attention to infection control processes should be applied in cases when it is essential.
 
This decision needs to be balanced with meeting the needs of the resident. The risk-benefit trade off needs to be made on a case-by-case basis and should be informed by the high mortality associated with contracting this virus in the elderly. This decision process should also be evaluated and adjusted as necessary as the COVID-19 situation evolves in your local community and building.
 
Utilizing Non-Direct Care Staff to Support Needs
 
COVID-19 has interrupted usual daily operations in all long term care facilities. This means some direct or non-direct care staff usual duties are on hold or not urgent during this pandemic. Thus, there is opportunity to engage those staff in supporting activities that must continue despite the pandemic disruptions. Below are some ideas to consider.
 
Typical Nurse Aide Duties to be Stopped and Shifted to Other Non-Direct Care Staff:
  • Deliver water and snacks 
  • Deliver linen and supplies 
  • Restocking supplies 
  • Assisting residents in wheelchairs to/from events (bathing, etc.) 
  • Take menu/orders from residents 
  • 1-on-1 with resident who have behavioral challenges or need socialization 
  • Deliver meals to residents during mealtime 
  • Applying/removing glasses and hearing aids to residents 
  • Bed making 
  • Responding to call lights 
  • Assisting with feeding non-choking or non-aspiration risk residents 
  • Doing errands for the resident 
  • Doing personal care such as combing hair or washing faces/hands 
  • Stay with resident while in the bathroom to free up NA to do other tasks while waiting to transfer 
 
Nurse and Nurse Aide duties that could be supported by physical and occupational therapy and speech-language pathology staff: 
  • Restorative and functional ADL and mobility maintenance services 
  • Perform and document routine vital signs, orthostatic BPs, etc. 
  • Assisting to feed moderate risk residents (history of some choking issues) 
  • Any other basic support duties that could also be performed by non-direct-care staff 
 
Typical Nurse (or some medication aide) duties to be shifted, stopped, or requests to reduce/discontinue: 
  • Request discontinue of non-critical medications (e.g. vitamins, calcium) 
  • Request discontinue or reduced blood sugar checks (e.g. decrease to daily or weekly) 
  • Request discharge of sliding scale insulin and standard/set amount of long-acting insulin administered every day 
  • Request to reduce dressing changes to daily or biweekly (as appropriate) 
  • Routine vital signs decrease to weekly or monthly (as appropriate) 
  • Orthostatic B/Ps - reduce to one time daily or weekly (as appropriate) 
  • Stop routine monthly vital signs 
Conversations Revisiting End-of-Life Wishes
and Advance Directives
 
In light of the high mortality rate (20-30%) for nursing home and assisted living community residents who become infected with COVID-19, we urge you to:
 
  • Have conversations with residents and families about their end-of-life wishes now before someone becomes ill.  
  • Ensure residents’ advance directives, Provider Orders for Life-Sustaining Treatment (POLST), and other documents are all up to date with current documented wishes, and physician orders are consistent with these wishes.
 
In the coming weeks, we expect to have hospital surges across the country that will exceed the capacity to transfer nursing homes and assisted living communities' residents with suspected or confirmed COVID-19. Discussing with residents and families now as to how they want to be cared for in place in the nursing center or assisted living community will be helpful to inform how to best meet their wishes, in advance of the anticipated continued spread of COVID-19, and its increased strain on the health care system.
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