VSRS FAQ
Q. What do I do if my passphrase is not working?
A. Contact April Payne for assistance with selecting your facility or entering your passphrase. Remember, the zip code that VDH OLC or DSS has on file for your facility license was used to set the passphrase. If your organization uses a corporate mailing address with the state agency, please be sure to use the correct zip code.
Q. I entered my facility’s vaccine needs in VSRS previously but have since had new admissions, new hires, or individuals due for second doses within 7 days of the current date. What do I enter now?
A. Each time you login to VSRS, enter the total number of vaccines you need for your residents/patients and staff. For example, yesterday you reported 10 residents and 10 staff need first doses, 0 second doses of Moderna and 5 second doses of Pfizer needed within the next 7 days. Tomorrow you have 1 new admission, 5 new hires, and 2 individuals who will now be due 7 days from current day, 0 additional individuals due within the next 7 days, so your report today would be as follows: 11 residents and 15 staff need first doses, 2 second doses of Moderna, and 5 second dose Pfizer needed within the next 7 days.
Q. Should I still use the VDH REDCap form?
A. The REDCap form is still available to LTCFs since the VSRS is only set up for nursing facilities and assisted living facilities. You may use either form.