VALUE
IMPROVEMENT
LEADERS
TOPIC #2
572 words + 1 Activity   | 35 minutes (5 to read email, 30 to watch video)
VALUE IMPROVEMENT METHODOLOGY
Problem-solving runs into challenges when an immediate solution is implemented as a reaction to the problem. Following a proven, structured, and balanced improvement methodology forces reflection on a problem. 
PRINCIPLE
Using a value improvement methodology focused on process encourages sustainability.

TOOL
University of Utah Health's general value improvement methodology  is based on lean and six sigma with the following six phases: Project Definition, Baseline Analysis, Investigation, Design, Implement, and Monitor.
"If there's a problem, yo, I'll solve it.
Check out the hook while my DJ revolves it."

- Robert Matthew Van Winkle
The Problems with Old-School Problem-Solving

Like Robert Matthew Van Winkle, many of us proudly consider ourselves problem-solvers. Maybe your career has been accelerated by old-school problem solving.

Problem-solving runs into challenges when an immediate solution is implemented as a reaction to the problem. Following a proven, structured, and balanced improvement methodology forces reflection on a problem.

Why use a methodology when leaping to a solution could be faster and easier? In a word: sustainability.
Focus On Results Vs. Focus On Process

Of course we want better results. We want increased value defined by the value equation:
However, when we focus strictly on results… When we jump to solving problems, sustainability is weak and we are susceptible to this pattern:
To prevent the above pattern, we need process thinkers. We need this pattern:
Our Methodology and the Problems it Prevents

At University of Utah Health, we use a general value improvement methodology based on lean and six sigma with the following phases:
You Don't Need To Be an Expert

But don’t let anyone tell you this stuff, “is all just common sense.” Much of the methodology is counter-intuitive and goes against the tradition of leaping to solutions. It makes sense with practice. If you’re leading a project, check in with your coach often.
ACTIVITY
Watch the Methodology video (30:02).

Slides can be found here if you need them.
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Questions? Email:  kim.mahoney@hsc.utah.edu