Message from the Associate Dean for Veterinary Medical Center Operations
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Fall quarter has arrived, and it seems almost impossible to believe that we are once again welcoming a new set of first-year veterinary students to campus. A few weeks ago, we said goodbye to our senior residents and welcomed a new class of house officers to the hospital. This renewing cycle is part of the fabric of our VMTH community. Despite these changes, our team continues to grow as we welcome new technical and support staff, new members of the staff leadership team, incoming house officers, students, and faculty. I want to extend a special welcome to the newest members of our team and ask that everyone take some extra time in their day to make a new team member feel welcomed.
After just a few weeks in this new role, I am humbled by the immense workload being handled by our VMTH teams. Stepping into this role hasn’t been an easy transition, but the list of things I haven’t heard of relative to VMTH operations is getting smaller, and my gratitude to all the team members who keep this giant ship afloat keeps growing.
As we dive into this academic year, we are poised for exciting transformative change. Our leadership team is committed to prioritizing wellness and satisfaction across all student, staff, and faculty groups. We are embarking on facility enhancements, technological advancements, staffing expansions, and new programs to enhance our workplace. We are hopeful that you will all join us in our efforts to focus on improving where we can and celebrating our successes.
Moving forward, this opening message of VMTH Voice will be authored by a different member of the VMTH leadership community. We hope you will enjoy this rotating authorship, and it will provide new and fresh perspectives.
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Welcome, Dean Stetter!
Dr. Mark Stetter has been named the SVM’s new dean, effective October 18. Dr. Stetter comes to his new position with extensive and varied experience, and distinguished accomplishments, both in veterinary medicine and leadership. His areas of research and treatment expertise are diverse within his primary emphasis on wildlife and zoo animals.
He earned both his BS (biochemistry) and DVM degrees from the University of Illinois. He interned at the Animal Medical Center in New York City and served as a resident in zoological medicine at The Wildlife Conservation Society. From 1997-2012, Dr. Stetter served as director of animal operations, director of animal health, and clinical veterinarian at Walt Disney World. Following his time at Disney, he served as dean at the College of Veterinary Medicine and Biomedical Sciences at Colorado State University for the past nine years.
His significant contributions at CSU have been numerous and transformative. He helped drive the creation of a new medical education program in partnership with the University of Colorado School of Medicine; worked with the provost’s office to create a university-wide One Health Initiative; established a new DVM education program with the University of Alaska-Fairbanks; and helped launch numerous diversity, equity, and inclusion initiatives. In addition, he was instrumental in the college raising over $370 million for new buildings, student scholarships, endowed positions, and research programs. That experience will serve the hospital well as we raise funds to build the Veterinary Medical Center.
Dean Stetter plans to spend much of his initial time on campus building relationships and growing his knowledge of SVM, including meeting with faculty and staff of the VMTH.
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Recognitions
The Cultural Pillars Committee is pleased to announce the recipients of the VPETT Recognition Award for the month of August.
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August Recipients:
Amanda Dang, an animal health technician in the Neurology/Neurosurgery Service, was recognized for exemplifying our cultural beliefs of Value People and One Team, which contributed to the key result of Outstanding Patient Care.
“Amanda jumped in to help when the ICU had a major staff shortage. This not only shows what a versatile technician Amanda is, but how much of a team player she is.”
Amanda’s favorite animal is her black Labrador retriever, Walter, and her favorite season is fall.
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Tina Souza, an animal health technician with the Anesthesia Service, was recognized for exemplifying our cultural beliefs of Value People and One Team, which contributed to the key result of Excellent Patient Care.
“Tina has come in early several days this week to work with a particularly critical patient who was scheduled before her start time. Due to the nature of the case, it was best to have the same person work with the patient all week. Tina always goes out of her way to provide exceptional patient care, and this is just one of those examples.”
Thank you, Amanda and Tina, for your hard work and dedication to the VMTH.
In addition, Jody Deal and Sarah Sanders also received awards for recognizing their colleagues’ hard work.
Please utilize the PerfectForm icon link available on every VMTH desktop (or through VIPER>VMTH>Forms>VPETT) to nominate your colleagues for recognition of an outstanding example of one of our five Cultural Pillars: Realize Our Vision, Value People, Pursue Excellence, One Team, Trusted Dialogue.
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Key Cultural Pillar
“Realize Our Vision”
Over the years, the VMTH has served the community in many ways. Our team has ensured that the hospital remain open for the community 24/7 through any circumstance, and our philanthropic funds have helped hundreds of animals in need. But it’s our service to the community during wildfires where we shine the brightest. Our teams come together as one, and everyone rises to the “all hands on deck” scenarios. Since 2015, the hospital has treated hundreds of animals in-house, our Veterinary Emergency Response Team has taken care of thousands in the field, and the Wildlife Disaster Network was formed. Just recently, VERT deployed to the Dixie Fire and the Caldor Fire, and WDN has treated several animals. As we have every year, the hospital stands ready to care for any animals that may be referred back to campus. Earlier this month, the state recognized how well we respond to fires and allocated $3 million a year for the school to form the California Veterinary Emergency Team to support and train a network of government agencies, individuals, and organizations to aid domestic animals and livestock during emergencies. This is a testament to all the VMTH faculty and staff members who spent countless hours since 2015 caring for burned and injured animals from many fires. With our guidance, this program will help many more animals throughout the state going forward.
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Staff Update:
- Rodney Santos is a new supervisor, providing support to the Community Surgery, Community Medicine, Nutrition, and Behavior Services. He has been in the veterinary field since 2014 and received his RVT license shortly after. Rodney started his career in general practice and joined the VMTH three years ago. Prior to joining veterinary medicine, he spent four years in the U.S. Army Reserve. Rodney is a proud husband and a father of three wild boys. When he is not in the clinic, you can find him riding his Harley, going on new adventures with his family, and obsessing over Star Wars. Rodney is excited to face new challenges and expand his leadership skills.
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- Lauren Issvoran has been named the new Clinical Student Affairs Coordinator. She will work within the Director’s Office to maintain and create the clinical schedules to support our faculty, staff, and 4th-year students and provide administrative support. Lauren earned a Bachelor’s degree in History with a minor in Anthropology from San Jose State University. She will soon begin her Master’s degree in Higher Education Leadership at Sacramento State University. While at San Jose State, Lauren worked as a student assistant for the Study Abroad and Away program in their College of Professional and Global Education. This experience led her to pursue a career in higher education, and she began working at DeVry University and Keller Graduate School of Management as an admissions advisor. Lauren is excited to join our team and continue working with students to provide them the support needed to complete their clinical training.
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- Robert Collins is the new Small Animal Surgical Specialties Manager, assisting the Orthopedic Surgery, Neurology, Soft Tissue Surgery, and Anesthesia Services. Robert has been in the veterinary field since 1999. Before serving at UC Davis, he worked for 16 years at an emergency clinic in Southern California, seven years as a supervisor. He has always aspired to be in a leadership role and has worked towards that goal since joining UC Davis in 2017, most recently serving as the Small Animal Operating Room Supervisor. When not working, Robert enjoys reading, fishing, and freshwater aquariums. He lives in Roseville with his wife Nicki and two young daughters, Hazel and Everly. Their family has a rescue French bulldog named Travis and a rescue cat named Penny.
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- Megan Loscar is now in a new role as Small Animal Specialty Supervisor, assisting the Cardiology, Ophthalmology, Dermatology, and Integrative Medicine Services. Megan has been in the veterinary field since 2002 and has worked at the VMTH in the Dentistry and Oral Surgery Service for nearly nine years. Before joining UC Davis, Megan worked at a variety of small animal practices and animal shelters. She is excited about her new role and is anxious to get acquainted with everyone. When not working, Megan enjoys spending time with her family and friends and enjoys the outdoors. She lives in Plumas Lake with her husband, Aaron, and their young son, Sawyer. Their family also includes a horse named Wilbur, a Jack Russell terrier named Brody, and an Australian cattle dog named Buddy.
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- Karla Geach has been named the new Client Services Supervisor for Reception B. Karla’s passion for animals and animal health started at a young age while spending time in a pet store where her father worked. She attended RVT school at Cosumnes River College and worked in a small animal practice for a few years as a client service representative. For the past 20 years, Karla and her husband have owned a restaurant, and she has been the primary manager of that business. Karla’s desire to return to work in the animal health field has led her to the VMTH, where she will apply her extensive business acumen and management skills to her new position. When Karla is not at work, she enjoys music, the outdoors, and spending time with her husband, Rodd, their three kids, and a cairn terrier named Andy.
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COVID-19 Update:
- All employees who have not finalized their vaccine information in the HEM portal have received an e-mail from campus regarding the vaccination requirement and the process for requesting an exemption. If you choose to pursue an exemption, please be aware the process may take additional time and the deadline for being fully vaccinated or having the exemption finalized is September 8, 2021. There are no exceptions.
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Facilities Update:
- The north elevator in the main VMTH lobby is now complete and operational. Outside receiving has now moved back to the front of the building. The replacement of the floors in all three VMTH elevators will most likely occur in October and hopefully over a weekend to reduce disruption as much as possible. Thank you so much for your patience during this process. It is wonderful to have fully functioning elevators for our patients, clients, and employees.
- The new Air Handling Unit (that provides cool air mostly on the southeast end of the VMTH’s 2nd floor) installation is complete. Hopefully this will improve air flow and temperature in that section of the building. Please inform Joy Hoover if the temperature/air flow in your area is still compromised – there are further adjustments that can be made to accommodate comfort levels. Thank you for your patience during these improvements.
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VMTH Committee Update:
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Pharmacy and Therapeutics Committee – The Pharmacy and Therapeutics Committee was established to provide input on pharmacy operations, including oversight of medications stocked based on efficacy and cost and review of pharmacy protocols, and communication with the Clinical Outcomes Committee regarding medication errors. The committee establishes guidelines for the distribution of all drugs and vaccines and considers general problems of drug therapeutics. Over the past year, members of the committee included: Drs. Val Wiebe (chair), Emily Berryhill, Amandeep Chohan, Marco Contreras, Steven Epstein, Kathy Good, Michelle Hawkins, Katherine Skorupski, Jane Sykes, and Stephen White.
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Wellness Tip of the Month
Florence Soares-Dabalos, MS, LMFT, the VMTH’s client support and wellness professional, offers a brief tip on managing stress through the current crisis. Please see full website of services that Florence offers.
- How can we make improvements in our work and/or workplace? Learn the power of “yet.” In this 10-min Ted Talk video, psychologist Dr. Carol Dweck discusses her research on helping students improve their grades by building confidence through the power of “yet.” While this video focuses on children, it can translate to adults as well in different areas of our lives. The next time you find yourself saying, “I can’t do it,” change it to “I can’t do it yet” and see if you feel a difference.
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