Virginia Title Center Welcomes Kathleen Spano to the Team Full Time
Kathleen came on board at Virginia Title Center as a part-time teammate in 2016 after graduating from Roanoke College with a degree in Communications. She transitioned to her current role as Marketing & Office Administration in January 2018.
Kathleen is responsible for assisting with marketing and business development efforts, as well as providing a wide variety of office support.
Charges Associated With Closing Protection Letters
According to the Bureau of Insurance
On November 3, 2017, the Bureau of Insurance issued an Administrative Letter which instructed title insurance companies that impose a charge for a closing protection letter ("CPL) to treat the charge as an insurance premium on closing documents.
As such, we would like to remind you to please make sure that you consistently label the ICL/CPL charges as a "premium" not a "fee" on the Loan Estimate and Closing Disclosure.
Click HERE to read the Administrative Letter in its entirety.
Please contact us directly if you have any questions or need clarification.
Ken Rogoff, Professor of Public Policy and Professor of Economics at Harvard University.
Banks 'don't even have a plan A' For Another Financial Crisis Rogoff Says
by Natasha Turak
Financial institutions have fewer tools to deal with a crisis than ever before, according to Kenneth Rogoff.
But the Harvard economics professor said Tuesday he remains optimistic that a financial crash isn't imminent.
Still, he said, "I don't feel this time is different. We're still coming out of the last financial crisis," adding that a deep and systemic financial crisis has a long afterlife, and taking a decade to recover is not abnormal.
Click HERE to read this article in its entirety.
Conflict resolution is a big challenge to even the most competent leader. Effective leaders must have good conflict resolution skills, yet few of us are ever taught how to do this.
Conflicts are inevitable, and anyone with even the slightest level of maturity understands this and understands that conflict is not the end of the world. While there may be a few people who are entertained by others' conflict, most of us don't enjoy dealing with it. That said, conflict is often a necessary step forward, and a leader's skill at handling conflict can put him or her at a higher level of effectiveness and ensure a greater legacy. Click HERE to read on.
Setting Sale: How to Build a Winning Cross-Silo Referral Program
by Mark Renfro
It's one of the most ubiquitous sales programs in the banking industry and should be one of the most productive: the cross-silo referral program. So why does it often fail? After all, customers welcome an apt referral because it means getting needed help from a place they trust.
The bank welcomes a good referral because it deepens the customer's loyalty. The two bankers involved at either end develop a relationship and move from referring to the anonymous "business bank" to their colleague. And cross-silo represents an inexpensive way to improve the bank's sales focus via a relationship strategy.
But what if your referral program isn't delivering hoped-for results? Click HERE to ask yourself one or more of these five questions.
"Blessed are those who can give without remembering and take without forgetting."
~ Elizabeth Bibesco, writer ~
**Remember to offer your borrowers Owner's Coverage on their most valuable investment. It's a one time premium with a lifetime of security. In addition, they will receive a reduced premium rate when they obtain it simultaneously with your Lender's Coverage.**
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Patti L. Dickerson
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