Jan. 7, 2021
Front Page
Essential news for Legacy's frontline team
Welcome to Front Page, a weekly summary of Legacy news and COVID-19 updates for employees and providers. Look for it every Thursday. Questions? Email iComms@lhs.org.
Vaccine appointments widely available for patient-facing staff

The COVID-19 Vaccine Task Force opened the new super vaccination clinics this afternoon at Legacy Emanuel and Meridian Park medical centers. Through these expanded clinics, we are now offering more than 1,000 vaccination appointments seven days a week. We have a wide variety of appointments available to all patient-facing Legacy providers and staff. About 4,000 people have received an invite but have not yet scheduled a vaccination appointment.
Legacy begins inviting Legacy Health Partners, community clinics, contractors for vaccines

The task force today started inviting community health clinics’ patient-facing providers and staff for vaccinations. Next week, we plan to extend that invite to Legacy Health Partners’ 8,000 patient-facing providers and staff. We are also providing invitations for contractors and other workers who encounter patients in Legacy facilities.
System Office staff vaccinations to come at future date

State public health guidelines, updated this week in Oregon and Washington, continue to place the top priorities on vaccinating patient-facing health care workers in January. To meet those guidelines, Legacy will be scheduling vaccinations for our System Office non-patient-facing staff at a future, unscheduled date. Family members of any Legacy employee will also be offered at some future, unscheduled date.
Urgent need to sign-up more clinical staff as vaccinators

We have an urgent need to sign-up more licensed medical professionals to serve as vaccinators at our expanded vaccine clinics. Nurses who are working productively in a patient-care unit should continue in that role. Nurses on light- or modified-duty or who don’t work in a patient-care unit are good candidates to volunteer. For clinical staff (pharmacists, physicians and nurses) who want to volunteer, please email volunteervaccinator@lhs.org.

MyHealth troubleshooting and vaccine appointments  

Legacy’s Patient Access department has offered to assist Legacy staff with Epic account creation and MyHealth activation. Please be aware that representatives might not be able to answer your particular question. Below, please find a quick guide for where to direct your MyHealth questions.
When to contact a Patient Access Representative at a Legacy hospital main admitting area: 
  • You need assistance creating an Epic account (99% of Legacy employees and providers have Epic accounts)
  • You have two Epic accounts. A Patient Access Representative can help merge your accounts to receive the vaccination appointment invitation
  • You need assistance setting up a MyHealth account
When to call the MyHealth line: 
  • You are a patient-facing employee or member of Legacy’s Medical Staff and believe your account is already set up. 
  • Any other troubleshooting 
  • MyHealth Customer Service: Oregon: 503-415-4835, Washington: 360-487-1075

Thank you again for your patience and flexibility

The COVID-19 Task Force recognizes that the uncertainty of the vaccination schedule for non-patient-facing staff creates anxiety and stress at a time when we all need more certainty and optimism in our lives. Our intent is to be transparent through this process about the vaccination timeline. It’s important to note that we are working within the guidelines provided by our state and federal public health departments and that the guidance is shifting rapidly based on the latest science and practical lessons as we rollout the vaccines to more groups. We very much appreciate your patience, flexibility and grace as we work toward our goal of safely vaccinating our people, our patients and our communities as quickly and as equitably as possible.
Brian Young, M.D., announces March retirement
Dr. Brian Young announced he will retire in mid-March. He has served as the president of Legacy Medical Group since January 2018, providing strong leadership and growing the group in support of Legacy’s strategy and mission.  

“Throughout his career at Legacy, Brian has been known for his kindness, his optimism, and a strong vision for providing high quality, compassionate patient care,” said Bryce Helgerson, Legacy’s senior vice president and chief integration officer. “I thank Brian for his leadership and wish him well in his retirement.”   

Legacy Medical Group remains vital to Legacy’s vision to be essential to the health of the region. Recruitment for a new LMG president will begin soon, with an interim leader named within the next few weeks.  
Testing updates
Legacy extends times for drive-through tests at Woodburn and Legacy Meridian Park
Legacy continues to adjust the testing times for its drive-through locations to better serve the public. The testing hours at Woodburn Diagnostic Center and Meridian Park Medical Center are being extended starting Jan. 15.
Testing at the Tualatin location will now be closed on Sundays starting Jan. 17.
The new hours are:
Woodburn – 10:30 a.m. to 4 p.m. Monday, Tuesday, Wednesday, Friday and Saturday.
Meridian Park – 8:30 a.m. to 4:30 p.m. Monday, Tuesday, Wednesday, Friday and Saturday.
PPE updates
Follow COVID-19 safety guidelines after vaccination
For the safety of Legacy’s patients, providers and staff, it is important to continue following the safety guidelines even after you are vaccinated.  
  • Masks are still required at all times, and eye protection must be worn by staff whenever they come within six feet of a patient. 
  • The daily self-screening survey must be completed by all staff before each shift. 
  • Please continue to maintain six feet of physical distance from others except when patient care requires being closer and you are wearing the required PPE. 
  • Breakrooms continue to be a source of staff exposures to COVID-19, so please observe capacity limits and maintain physical distance when taking meals and breaks. 
Epic Winter Update training must be completed by Wednesday
The latest Epic update is scheduled for Wednesday, requiring Legacy staff and partners to complete training on the newest Epic workflow improvements prior to the change. There are multiple ways to access Epic Update training.
  1. Legacy managers may assign the update training to their staff in E+ by going to the Epic Winter 2021 Update Roles.pdf spreadsheet. You’ll find the standard roles and training module titles for E+ assignments in the Winter 2021 Update Roles. If you choose not to assign the E+, please alert staff that training is now available.
  2. All staff and affiliated partners may access their training link directly on the Epic Quarterly Update Training page.
  3. Staff can also access tes training from within Epic through the Legacy Dashboards. The Accessing Epic Quarterly Update Training tip sheet will guide you to the training.

If you have any questions about the training, contact Epic Training epictraining@lhs.org.
Other news
Legacy rolls out new on-line price estimator tool 
A new tool that allows patients to estimate the cost of their inpatient or outpatient procedures is coming to Legacy’s website this month. This push toward pricing transparency will help patients make clinical decisions regarding their care with a clearer view to the financial impacts.

The tool allows patients to pick the Legacy location where their procedure will occur, designate their insurer or select self-pay, and select the type of procedure they need. The system then calculates the out-of-pocket cost. The estimate includes a low to high range, including estimated copay if applicable, the coinsurance cost and the deductible.

Patients will be able to search from 300 services that were selected by Legacy and the Centers for Medicare & Medicaid Services. The tool is a self-service option to the personalized estimate you get by calling our customer service line
Interventional radiology provider changes at some Legacy sites  
Interventional radiology (IR) service providers changed at some Legacy facilities on Jan. 1. OHSU now provides IR call at Legacy Emanuel, Good Samaritan, and Mount Hood medical centers and Randall Children’s Hospital. Radia now provides IR call at Legacy Salmon Creek Medical Center. IR call at Legacy Meridian Park Medical Center continues to be provided by IVC.   
The project team will continue to support these changes to support a seamless transition.
For questions, contact project executive sponsor Deb Hassler, senior director of Clinical and Support Services, Legacy Emanuel, at dhassler@lhs.org or 503-413-2413.  
Reminders, announcements and events
Ease your stress with Legacy’s help
Legacy Resource & Support Navigators: 503-413-6436; gotdistress@lhs.org 
Free EAP services 24/7: 800-433-2320 or text 503-980-1777 
COVID-19 resources — new and updated
Here are this week's new and updated resources on Legacy's COVID-19 site.

Legacy in the news
Legacy nurse with 40+ years of service celebrated in retirement
Carla Lee spent almost 45 years caring for people at Legacy Good Samaritan and Legacy Emanuel medical centers as a registered nurse. She left each night asking the other nurses if they needed anything before it was Carla time. Now, as she said, “I’m on Carla time, all the time.” See how her colleagues celebrated her career. 
Legacy cumulative COVID-19 vaccinations: 7,481 people — 8,393 total
Post-vaccine snapshot
“It’s really exciting, particularly on New Year’s Eve, and I am super thankful.” – Brianna Southard, R.N., Labor and Delivery, Legacy Good Samaritan, Dec. 31
COVID-19+ patients by Legacy hospital: 87 total, 19 in ICU, 6 vented
Epic data as of 8 a.m.; Randall Children's numbers are included with Legacy Emanuel
Legacy COVID-19+ patients, in ICU and vented
(past 3 months) 
Legacy COVID-19 test positivity rate (past 3 months)
For more Legacy news, visit
Insight on MyLegacy.