Wondering how to deal with Sellers leaving the property in less than ideal conditions for your Buyer?
Clarity in your clauses is key, exactly what are the expectations of the buyer? Professionally cleaned with receipt is not enough...that can be everything from 2 people with a vacuum and a mop to a 6 man crew doing everything from blinds, walls, carpets, etc. unless you are specific it is not enforceable.
Buyer expectations need to be set as you write the contract and reminded as they get close to completion. Walk throughs to ensure items are done and either a holdback or....the buyer having a little contingency fund to cover any deficiencies.
This is a common occurrence so preparing your buyers for it saves a lot of angst. The listing agent is not responsible for these items and most do their best but cannot force a seller to do anything. Moving days are stressful enough, things get missed and sellers are gone once moved out. As the buyers agent you are responsible if you have not set your buyers expectations and advised them of what to expect.