August 24, 2017
Industry News
The new Smart Phone Lot at the Rochester Airport (ROC) is now open to those picking up travelers from the airport.  The lot is free to use, has 31 parking spaces, a large, detailed flight information arrivals screen, complimentary Wi-Fi and an electric vehicle charging station.

Beginning March 8, 2018, JetBlue will double the number of daily flights in ATL when it adds roundtrip service between  Atlanta  and:
  • New York's John F.  Kennedy  International Airport (JFK) - twice daily
  • Fort Lauderdale-Hollywood International Airport (FLL) - twice daily
  • Orlando  International Airport (MCO) - once daily
Upcoming Webinar!

Duty of Care and Risk Management
Tuesday, September 12 
2 p.m.-2:45 p.m.

Duty of Care and Risk Management.  What do these mean and more importantly what do they mean for your company and your travelers?  We will walk you through what's needed to create a program, educate your teams and discuss how to manage and implement this endeavor.  

Click here to email Katie McFall to sign-up.

Tech Thread

Online Help Desk

The Online Help Desk exists to assist users of our online booking tools with questions or issues that may arise.  The help desk is staffed from 7:30 AM to 7:00 PM ET weekdays and can be reached by emailing or by calling 1-866-GOCOLBE (866-462-6523).  If you send us an email please include a screen shot of the error as well as the details of your booking so we can assist most efficiently.

Tell Us How We're Doing!

We invite you to take a brief three question survey to let us know how we are doing!  We value all feedback and appreciate you taking the time to complete this survey!

Meetings & Incentives
Let Us Help Plan Your Incentive Trip!
Successful Meetings Around the World being planned by CMP's

Popular Links
Mobile Passport
"Breeze through U.S. customs and passport control"

Free mobile app enables travelers to submit their passport and customs declaration information via their smartphone. 
Learn more here

Keep up on the new renovations at the Greater Rochester International Airport  
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