November 15, 2018
Industry News
Free Movies/Messaging/Music Join Southwest
Southwest has announced its switch from a paid movie product to a free movie  product onboard its Inflight Entertainment Portal for a 100 percent free inflight entertainment experience on WiFi-enabled aircraft. The free movie  product has begun to roll out across the WiFi-enabled fleet.  Free messaging has also been rolled out to customers on WiFi-enabled aircraft. 

ROC Airport Update
The upper level Departures roadway has re-opened for passenger use. The lower level Arrivals roadway will remain open for passenger use. A temporary road closure will remain in effect for only the lower level outer roadway traffic.

2018 Holiday Travel Period
The Transportation Security Administration is expecting a record breaking number of flyers this upcoming Thanksgiving holiday travel period with more than 25 million passengers traveling through security screening checkpoints nationwide Nov. 16 through Nov. 26, The best way to ensure a quick trip through the security screening process is to arrive early and be prepared.

Upcoming Webinar 

Concur Messenger
Wednesday, December 5th
2:00 pm-2:30 pm 

Van Zile Travel has implemented Concur Messenger which is a product that alerts travelers of flight delays and cancellations as well as travel risk alerts.  To learn more about Concur Messenger please sign-up for the webinar!

Click here to email Katie McFall to sign-up

Starwood/Marriott Merger

Do you have a Starwood Membership number? If yes, read on! Your travel profile needs an update. Starwood and Marriott have merged. Email your updated Marriott number to or log into your on line profile and make the update. Simple as that! Starwood numbers will disappear from profiles by Saturday November 17th. 

To combine your Starwood and Marriott accounts please click here

Meetings & Incentives
Let Us Help Plan Your Incentive Trip!
Successful Meetings Around the World being planned by CMP's

Popular Links
Mobile Passport
"Breeze through U.S. customs and passport control"

Free mobile app enables travelers to submit their passport and customs declaration information via their smartphone. 
Learn more here

Keep up on the new renovations at the Greater Rochester International Airport  
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