View our new January 2019 eNewsletter!
WE'VE PAID OUT MORE THAN $3.6 MILLION IN ANNUAL CASH BONUSES SINCE 2010
More than $575,000 was awarded in cash bonuses to our Gold Rewards members this past December, which is the highest amount we've ever paid out. In addition to the more than $3.6 million in annual cash bonuses, we've returned over $1.3 million in ATM rebates to our Gold Rewards members since 2010. Our Gold Rewards program has shown tremendous growth! The number of qualified members soared from 2,590 in 2010 to 5,755 in 2018.

Nine years later, we remain the only financial institution in eastern Connecticut, including both banks and credit unions, which pays out a $100 annual bonus to its members!

Not a Gold Rewards member? Click here to learn how you can qualify and earn your $100 bonus. Gold Rewards members earn special rates on deposits, discounts on new personal loans, and a $100 credit toward first mortgage closing costs.
OUR CALL CENTER IS NOW OUR
CONTACT CENTER
We pride ourselves on offering our members exceptional customer service. To better reflect the varied methods that our members can use to communicate with the credit union, we have renamed our Call Center. Effective immediately, our Call Center will now be called the Contact Center. Throughout the years, this center has naturally evolved to best meet the changing communication needs of our members, from its earliest days as our Phone Center to its newly christened role as a versatile Contact Center.

Local: 860.446.8085
Toll Free: 800.962.3237
WE MATCHED YOUR DONATION, AND NEARLY DOUBLED OUR INITIAL COMMITMENT
The generosity of our members in 2018 ignited a spark amongst our Board of Directors, resulting in a unanimous decision to nearly double our initial "$100,000 in 100 Days" Matching Gifts commitment.

We received more than 1,000 donation requests from our members, ranging from $25 to $500, and are proud to have been able to match $194,525 in donations from our members. Combined, Charter Oak and its members donated $389,050 and provided assistance to 345 non-profits.

Since 2016, when we first introduced our Matching Gifts program, nearly $790,000 has been donated to charities and non-profit groups in eastern Connecticut and far beyond.

JOIN US AT OUR ANNUAL MEETING:
THURSDAY, APRIL 25, 2019
Location: Groton Inn & Suites (Route 184 in Groton, CT)

Time: 5:30 p.m.

Tickets go on sale Monday, March 4th at all branch locations, and are $10 each. Dinner will be served, and awesome prizes will be given away. We hope to see you there!

COMING SOON:
DEBIT CARD FRAUD ALERTS
VIA TEXT MESSAGE
We'll be taking a moment to collect or confirm your cell phone number during your next interaction with our credit union whether it be in person or via phone. This will allow for:
  • An additional layer of fraud protection
  • The ability to confirm or deny a transaction with a simple text message
  • A seamless and easy way to keep your debit card safe or keep it from being blocked
  • Peace of mind knowing your transactions are being monitored by a state-of-the-art system
APPLY TODAY FOR YOUR
$2,000 COLLEGE SCHOLARSHIP
We will award a total of $90,000 in college scholarships this spring to 45 community-minded students who have made an effort to contribute or improve their local community. The odds of winning are in your favor! At least one $2,000 scholarship will be awarded to one student at each high school in New London and Windham counties with an enrollment of 100 or more students that submits an application. (Current college students are also eligible to apply.)

Nearly $370,000 has been awarded in college scholarships over the past 4 years, benefitting over 175 students in eastern Connecticut.

SHRED DAY: SATURDAY, MAY 18TH
Protect your identity, and destroy old or unwanted documents! To accommodate as many individuals as possible, please limit your shredding to three boxes.

Locations:
  • Headquarters (Waterford) - 1055 Hartford Turnpike
  • Dayville - 589 Hartford Pike
  • Norwich - One Connecticut Avenue

Time: 9:00 a.m. to 12:00 p.m.
PLEASE DONATE!
In addition to offering free shredding services,
we'll be collecting non-perishable food items for local food pantries.

HOLIDAY HOURS
Martin Luther King, Jr. Day
Monday, January 21, 2019 - CLOSED

Presidents' Day
Monday, February 18, 2019 - CLOSED

860.446.8085 | 860.962.3237

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