Our information practices.
Our policies and procedures are designed to protect your privacy.
Types of information we collect.
In the normal course of business we may collect:
- Information provided on applications and other forms (including name, address, income and other household information)
- Data about transactions (such as the types of products purchased and account status)
- Information from outside sources such as public records
- Information gathered from our websites, such as through online forms, site visit data and information
collection devices (“cookies”)
- Information collected from consumer reporting agencies
- Health information collected with your permission when you apply for insurance
Safeguarding your information.
We maintain physical, electronic, and procedural safeguards that meet state and federal regulations. Access to customer information is limited to people who need the information to perform their job responsibilities.
How we use information.
We may share the information we collect about you as allowed by law, including for normal business administration and related business activities. The information may be shared:
- Within our Company, and
- With non-affiliates, such as banks, third parties that perform research and marketing functions for us or service providers that help us process transactions or service accounts. We may use service providers such as billing, printing and mail service companies.
We may disclose the information we collect when required or permitted by law, such as to:
- Respond to a subpoena
- Prevent fraud and other crimes
- Comply with legal requirements
- Respond to a government inquiry
We will follow the privacy law in your state if that law has different requirements than the policy described in this notice.
Informing customers about privacy
This notice is in effect as of January 1, 2018. You will receive our notice at least once a year, as long as you are insured by us. You can receive additional copies of this notice by calling us toll free at
(800) 368-3484
or write to us at:
WAEPA, 433 Park Avenue, Falls Church VA 22960
We want to assure you that your relationship with us is handled with the high degree of integrity and professionalism you expect. Thank you for trusting us with your business.
Form 22294-MT-SM (January 2018)
2018 New York Life Insurance Company
