We couldn't resist sharing the recent commentary from one of our passengers.
(Translated from original French message)
Dear Michel
I have just today finished the cruise "Total Komodo" that started on 7 August 2017.
I would like to share with you my impressions and my feedback after this week of diving on Waow, which was exceptional and fantastic for me. Here are the reasons why:
Having come essentially for the discovery of Komodo, the quality and diversity of the diving was strongly felt. But the quality and diversity of the diving in KOMODO is not available for all the cruises in this area. Its seems that not all cruises in this area cover the areas that Waow does, which is what Ken (friend) mentioned during the cruise. The 73 springs of Ken and about 40 liveaboard trips make his opinion pretty credible.
In second position, I would like to mention the beauty of WAOW and the quality of the finishing. I am not sure who defined and maintained the levels of finishing of the boat but she is just beautiful, everywhere. The cabins and the bathrooms are spacious, even luxurious. Having stayed in cabin 3, I am speaking about the lower deck cabins. Those on the main deck, they say, are even bigger.
I think next is the quality of the service onboard. All the meals were excellent. It is also an excellent idea to have included a glass of wine with the evening meal. After 4 dives, its more than sufficient : we really do wish we could have more. Without being extraordinary, the wines were good. I am also a fan of Chilean wine. J
The service was very good, all the staff were, every day, impeccable, smiling and happy. Not the slightest casting error in the staff detected, they seem comfortable in their skin, in general. It's important. In addition, 23 crew to look after 11 passengers....that's very pleasant. The rooms, the common areas, the dive centre, the boat was impeccable every day.
All of this may not have been possible without the cruise director and his assistant. I was very impressed by the leadership and seriousness of Guislain who, I believe, is not yet 30 years old. (that's what he says in any case) With velvet gloves we feel the iron hand,....wood maybe. Very good in his role as the conductor of the orchestra and Dive Master. Wulan also was an excellent interface between the clients and the Indonesian staff, plus the supervision of these staff who are young and jovial.
And finally I cannot forget the quality and the stamina of the 3 Dive Masters (Refly, Nick and Guislain). Their underwater guidance was always very good. Not only did we have the feeling of security but they have the art of seeing and showing us creatures that we would never have found without them. After having done 4 dives per day, for one week, my ears and my body are tired. I don't know how they do it to dive all year round. Respect.
I would like to clarify that this very positive feedback is detailed and free. I'm not looking for a job nor for a fee bottle of Chilean wine. J
I wanted to let you know directly that your investment in Waow inspires respect : when most would only be concerned with the financial return on investment. Waow is a dream for us. That probably was (and is always?) for you too.
I saw some very beautiful photos on the big screen in the dining room, from a certain Julia D. Another proof that you know how to surround yourself with good people, with a minimum, a very nice sense of the aesthetic.
So, as the lines above are all in unison, I searched, searched for a long time for something to improve. Without it making me lose any sleep, I had a lot of trouble to find something very significant, but I suggest to see if it is possible to install an additional sound proofing on the generator used at night. But, it really is just to propose something because I really did sleep well at night.
Voila, Thank you for what you have done with Waow.
