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COVID-10 Update: We are OPEN!
May 2020
WE ARE OPEN!
MAY 18, 2020

Welcome back! Like you, we too are very excited about reopening . To fully reopen will take some time. There are also several changes to how we can see our patients. Read more here

PLEASE SEE BELOW OUR CLINIC's 6 PHASES FOR REOPENING AND READ CAREFULLY THE PROCESS FOR REBOOKING A MISSED OR NEW APPOINTMENT.


What we have been working on at the Brockville MediSpa since we closed due to the pandemic: 

Brockville MediSpa has not been idle and has been growing in many ways! We added several virtual services. Many of you are already using our eBoutique with curbside pickup for skin care and to order gift cards . eConsults are available both to new and existing patients and we replaced our monthly Lunch and Learns with virtual webinars. Dr. Steyn completed the third part of her Diploma in Dermatology and spend many, many hours in online training to hone her injecting skills with Dr. De Maio. Erin has been a regular at the office, answering your questions and making sure you get your skin care, either curbside or deliverd to your door. Nurse Vicki is back in the office, catching up on webinars, learning new procedures, and is available for virtual skin consults or if you simply need to talk about your skin care. We are welcoming a new team member. Melanie Vouriot is a medical aesthetician and excited to get to know all of you.

Going Forward:

We want all our amazing existing and future patients to know exactly what is happening. We identified 6 phases to fully restart the clinic, and will provide regular updates to let you know what phase we are in, and what we are working on (see below). As always, the safety of both our patients and our staff is our main concern.

Thank you so much for your love and support. Hope to see you all soon, either in person or virtually during an eConsult!


The Brockville MediSpa Team

Text: 874-800-0051
Phone: 613-342-0220
Website:www.brockvillemedispa.com

PHASE 1: GETTING READY for reopening- completed
  •  We compiled a written document outlining our process for welcoming you safely back into our office, from creating the “virtual waiting room” to booking your follow-up appointment. You can read more here

  •  We compiled our waiting list according to when appointments were cancelled, and will be ready to contact everyone as soon as we have a date for reopening

  • The office is getting a “deep clean” and rooms are reorganized to make it more “COVID unfriendly”

  • We installed a “sneeze guard” at the front desk to ensure safety at check-in and check out
PHASE 2: Restarting our BOTOX CLINIC- in process
We are contacting our patients on our waiting list in order of cancellation. 

  • Existing patients with cancellations: You will automatically be rescheduled. You will be contacted privately by one of our staff members to confirm a new date for your missed appointment.

  • Existing patient’s that is unsure what their next step is and in need of a follow-up consultation: Please request a virtual consultation by clicking here or contact Erin directly by phone, email or text

  • New Patients: Please go online and book yourself for a virtual consultation as it will be mandatory before we can put you on the waiting list. As soon as you have done your virtual consultation, we can book your appointment
PHASE 3: Restarting our IPL and Body Contouring Clinic (Venus Freeze)
  • Existing patients with cancellations: You will automatically be rescheduled. You will be contacted privately by one of our staff members as soon as we have the green light to reopen.
  • New Patients: Please go online and book yourself for a free virtual consultation as they will be mandatory before we can put you on the waiting list. As soon as you have done your virtual consultation, we can book your appointment
PHASE 4: Restarting all other Skin Services
Restarting Hydrafacials, DermaFrac, and Venus Viva, as well as medical services such as cryotherapy and electrocautery
PHASE 5: Restarting our Dermal Filler (Juvederm) Clinic
We hope to be able to restart this service within the next 2 -3 weeks. If you missed an appointment due to COVID, you will automatically be rescheduled. If you have not yet had a consultation please go ahead and book a virtual consultation.
PHASE 6: Introducing eDermastamp
We are excited to introduce two brand new services. Join us soon for a virtual “Lunch and Learn” to learn more about Collagen Induction for Skin Rejuvenation, and our brand new hair restoration treatment for thinning hair. Dates to be announced.
SCHEDULE YOUR CONSULTATION
The best way to learn what procedures are right for you is to book a consultation with Dr. Steyn. You will receive a customized treatment plan outlining all your options and a timeline for implementing it.
202-135 Ormond Street, Brockville, ON, K6V 5Y2

[email protected] | 613-342-0220
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