WHIRC appointed to prominent industry committee

The Alarm Industry Communications Committee (AICC), part of The Monitoring Association (TMA), recently welcomed WHIRC as its newest member. The AICC includes representatives from national industry associations and alarm companies from across the country. It coordinates with the Federal Communications Commission, regulatory bodies, and Congress to address telecommunications issues affecting the alarm industry. The AICC maintains a presence in Washington, D.C., to advocate for the industry's interests. They also manage a Political Action Committee (AICC-PAC) to engage in the legislative processes.

As a member of the AICC, WHIRC is actively involved in furthering our industry through technology and legislation.

Read highlights from the June meeting

Employee spotlight: Rebecca Ash, Dispatcher

What is your approach to handling alarms and calls?

When managing alarms, I approach each one as if they were for my own family. I would want quick, efficient, and reliable service for my family, so I work to provide that to each customer. It's important to me that they feel secure, knowing we're actively monitoring their home or business. Every alarm is important. Having updated and accurate contact information helps me be a strong dispatcher. When I see outdated contacts, I reach out to our dealers to inform them. This ensures my team and I work even more effectively and efficiently.