January 2018
  WVPCA Weekly Outlook Newsletter
     A Newsletter on Community Centered Healthcare

We offer this publication as a member service of the West Virginia Primary Care Association (WVPCA).

If you have questions regarding our organization, WVPCA membership, or if you have content to suggest for this newsletter, please contact Kelsey Clough, Education and Communications Coordinator, by email or by phone at (304) 346-0032.


West Virginia Primary Care Association
1700 MacCorkle Avenue
Charleston, WV 25314-1518
Quick Links: In This Issue.....


Louise Reese: Congress standing between patients and access to primary, preventive care 
Read the entire op-ed, originally from the Charleston Gazette-Mail here

Partnership expands student health services  
Read the entire article,originally from the Inter-Mountain here

Confusion over HIPAA leads to violations 
Read the entire article, originally from Modern Healthcare  here

Judge tosses AHA challenge to 340B cuts 
Read the entire article, originally from Modern Healthcare  here

Road to value-based payment bumpy in 2017 
Read the entire article, originally from Modern Healthcare  here
Dear Friends and Colleagues,

The Board of Directors of the West Virginia Primary Care Association (WVPCA) is pleased to announce the appointment of Sherri Ferrell as its next Chief Executive Officer. Sherri will assume the role of CEO on April 1, 2018, following Louise Reese's retirement.

Sherri has been with the WVPCA for 13 years, serving simultaneously as the Chief Financial Officer and Chief Operating Officer.  In both roles, Sherri has worked side-by-side with Louise to develop the Association's strategic course and organizational capacity.  As the Chief Operating Officer, she fulfills leadership roles with federal and state agencies, assists in the development and execution of the organization's strategic initiatives, and has staff and resource management responsibilities for the WVPCA.  As the Chief Financial Officer, Sherri connects strategy with performance and assures that the financial sustainability and integrity of our resources are appropriately maintained. Sherri's knowledge of the challenges facing Community Health Centers and her deep relationships with our members and key stakeholders at the federal and state level made her the perfect choice to lead WVPCA into the future.

As we welcome Sherri as CEO, we also want to recognize Louise for her leadership at WVPCA. Since becoming CEO in March of 2008, Louise has played a significant role in strategically leading the members to expand access to primary care, expanding and developing new partnerships throughout the state, and positioning health centers to be the major provider of primary care throughout the state.  Under Louise's guidance, the WVPCA has increased its organizational capacity and expertise, and now offers a robust training and technical assistance program to health centers and helps West Virginia's Community Health Centers achieve operational, financial, clinical, and governance excellence.

As we reflect on our past and anticipate our future, we feel blessed to have individuals like Louise and Sherri leading our Association, and we look forward to collectively continuing our strong legacy of serving the healthcare needs of West Virginians.

Please join me in congratulating Sherri on her new role and in honoring Louise as she enters retirement!

Nancy Vandergrift, President
Board of Directors
Register Today! WVPCA Announces HIPAA Privacy and Security Training Webinar Scheduled for January 11
The West Virginia Primary Care Association (WVPCA) invites you and all staff that come into contact with protected health information (PHI) to participate in a two-hour HIPAA Privacy and Security Training Webinar on January 11, 2018. The webinar will begin at 1:00 PM and will meet the annual requirements in HIPAA for the Privacy, Security, and Breach Notification rules.
As part of the training, participants will have the opportunity to discuss the requirements of the HIPAA Privacy, Security, and Breach Notification rules, as well as when incidents should be reported. Additionally, participants will learn tips on how to secure electronic devices and detect phishing scams. Following the webinar, participants will take a short quiz and receive a certificate of completion. 
The webinar will be presented by Dustin Stilwell from OCHIN.
For more information, and to register, please click here
Patient Experience Update and Planning Webinars Scheduled for January 14 and January 16
The 2018 Spring Patient Experience survey sampling period is about to begin. In preparation, the WVPCA will host a 30 minute webinar to review the survey layout, the sampling process and answer questions related to sample size, random sampling and survey submission.  The webinar will be focusing on the importance of meaningful calculation of sample size and adhering to that number.  In order to accommodate any potential scheduling conflicts, the same webinar will be held twice (Tuesday January 16th at 11:00 and Thursday January 18th at 11:00).  We encourage you to ask staff from each of your surveying sites to participate in the webinar, and ask that you please forward this information to them.   
The following modifications have been made this year to the survey:
  • Added Sliding fee questions (also added sliding fee option to payor information)
  • Removed Recommend Health Center question
  • Other value changes (Provider name location on survey moved, order of questions, larger comments section)
  • Added Income Level table (page 2 of survey)
If you are interested in additional information or in attending one of these webinars, please contact the WVPCA at 304-346-0032 or at events@wvpca.org for the WebEx information.
WVPCA Announces ACEs Training for Charleston
Childhood experiences, both positive and negative, have a tremendous impact on future violence, victimization and perpetrations, and lifelong health and opportunity.  These early experiences are an important public health issue; in fact, ACEs (Adverse Childhood Experiences) have been linked to risky health behaviors, chronic health conditions, low life potential and early death. 

This workshop, Identifying Tomorrow's Issues In Students Today: Making Use of ACEs in SBHCs will be held in Charleston on February 8 from 1:00 - 4:00 PM at the Columbia Gas Building.  The workshop will focus on how School-Based Health Centers (SBHCs) can improve the health of students through increasing the awareness of ACEs and the far-reaching impact they have on West Virginia's children. 

Please note - this training is identical to the ACES workshop held in Beckley in August 2017.
For more information, or to register, click here
State NewsStateNews
The Association for Rural Health Professional Coding Offers an Online Self-Study Course 
ARHC is offering an online program specific to Community Health Centers.  The 6 module program will prepare you to become certified as a CHC Coding & Billing Specialist.  Click  here for additional details and registration form.
National NewsNationalNews
You can now log in to the Quality Payment Program Portal 
Please find the following message from Quality Insights.

To prepare for the January 2, 2018 opening of the data submission period for the 2017 performance year, the Centers for Medicare & Medicaid Services (CMS) has launched an early login of the Quality Payment Program (QPP) website. This early login launch will allow users to sign in to the QPP portal using their established Enterprise Identity Management (EIDM) credentials to verify their authorized roles. CMS will be able to verify that the import of EIDM credentials and roles was completed correctly and, address any users' issues or questions. If needed, EIDM account information can be updated in the CMS Enterprise Portal.
NOTE: The submission window does not open for groups using the CMS Web Interface until January 22, 2018.
For questions or problems signing in to the Quality Payment Program, please email the Quality Payment Program Service Center or call 1.866.288.8292; TTY: 1.877.715.6222
For assistance regarding EIDM accounts , contact the QualityNet Help Desk at 1.866.288.8912 (TTY 1.877.715.6222) from 7:00 a.m. to 7:00 p.m. Central Time, Monday through Friday, or via email at qnetsupport@hcqis.org.
Tools to Measure Health Literacy 
Communication between healthcare professionals and patients is essential to improving medical care, safety and overall health. Considering a patient's health literacy skills can help improve interpersonal relationships and the exchange of health information.  The Centers for Disease Control and Prevention's Measures of Individuals' Health Literacy section of their website offers research and tools for measuring health literacy skills.
Resources to Aid Care for Veterans 
According to the 2016 UDS, health centers nationally served more than 330,000 veterans; in West Virginia, more than 10,300 received care at an FQHC.  Here are some resources that can assist health centers in caring for veterans.
  • The Community Provider Toolkit assembled by the National Center for Post-traumatic Stress Disorder (NC-PTSD) and the Department of Veterans Affairs (VA) supports behavioral health providers serving veterans and includes information related to how to screen for military service, information and training on military experiences and culture, and how to access benefits and resources.
  • Military Culture Training Curriculum for health care professionals, a partnership between the VA and the Department of Defense (DoD) trains health professionals in providing culturally competent care to veteran populations. The Veterans Health Administration (VHA) has numerous other courses available for clinicians and public health providers focused on topics such as military culture in primary care and PTSD military culture. Learn more about VHA TRAIN .
  • The PTSD Consultation Program  targets providers, especially those practicing in rural communities, who treat veterans with PTSD. The program offers free access to mental health professionals to discuss PTSD-related assessments, treatments, medications, and referral questions.  An expert clinician can be contacted at PTSDconsult@va.gov or 866-948-7880. The typical response time is less than a day.
  • The VA recently launched the Be There campaign, which includes education and outreach to VA employees and community partners to #BeThere for veterans and to take action to help prevent suicide. Health centers are in a position to help veterans who may be at risk for suicide. 
Community Health Center ResourcesCHCresources 
ECRI Institute 
The  ECRI Institute  offers numerous policy templates that can be used as guidance consistent with the needs of community health centers. To take a look at their library of policy templates, click  HERE .
If you are not an ECRI member, creating a free account before accessing these materials is required. ECRI Institute resources are provided for free on behalf of HRSA.

To Access Policies: 
  • From the main page, click on the clinical risk management link on the left hand side of the page
  • Click sample policies and tools listed under tool-kits on left side of page
Click on the + sign to access individual templates.
Tracking and Referral Resources Available at ECRI
ECRI has released a Test Tracking and Follow-Up Toolkit and the Get Safe! Communication Ensuring Care Coordination of the Medically Complex Patient.  All resources are provided for free by ECRI Institute on behalf of HRSA.  If you do not currently have access and would like to set up an account, just email them or call (610) 825-6000.  For those who have already registered on the site, the links will take you to these tools.  

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Chief Executive Officer
Chief Financial/Chief Operations Officer
Clinical Consultant
Director of Health Center Operations
John Kennedy  
School-Based Health Coordinator
Staff Accountant
Education & Communications
Member Relations Coordinator
Outreach & Enrollment Coordinator 
Data Analyst
Data Services & Integration  Speci alist

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West Virginia Primary Care Association
  1700 MacCorkle Ave. Charleston, WV 25314| (304) 346-0032 | WWW.WVPCA.ORG