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Housing Self Service ⠀|⠀Room Selection Timeline⠀|⠀Meal Plans⠀|⠀On-Campus Jobs⠀|⠀Move-In⠀|⠀Packing List

Hello Mark,

Everyone is excited for you to be here at UND! To help you be successful and make your time on campus more comfortable, we offer a wide variety of services and amenities. These services include a movie streaming service, technology support, bathroom, and suite cleaning, laundry, maintenance work orders, and more. You can find some of the featured services and amenities in the email below. For a comprehensive list, visit our website.

As a reminder, here are some key upcoming dates and deadlines:

• UND Orientation Days: July 19 - 23
• Welcome Weekend & Move-In: August 21 - 23

Megan Thomas, M.B.A.

she/her/hers

Associate Director, Housing Operations

Residence Hall students have access to stream movies and tv shows on their computers and mobile phones when connected to UND Internet. This free streaming service is provided by the student lead organization, Association of Residence Halls.

Please note that the link won't work if you're off-campus. Bookmark it so you can watch it when you arrive!

ResNet assists Residence Hall Students with the following services:

• All network connections
• Virus and spyware removal
• Network login support
• General computer hardware and software questions
• Need help? Bring your computer to the ResNet Office for assistance

ResNet can be contacted at resnet@UND.edu or 701.777.3424.

The Wilkerson Commons Service Center provides support for Housing students. At the service center, students can:

• Pick up packages
• Check out a pass-key if they're locked out of their room
• Reserve meeting room space and vendor tables

Residence hall bathrooms are cleaned on an ongoing basis by the Building Service Technicians (BSTs). If you live in a hall with a suite or private bathroom arrangement, you can expect to have the bathroom cleaned approximately every other week. Community cluster bathrooms will be cleaned daily.

There are two ways to request maintenance that depend on the urgency of the issue. If you are unsure if a request is urgent, please contact the Housing Office during normal business hours or the after-hours on-call hall staff and they will be able to help assess the situation.

Urgent Request

In the event of a facilities emergency, please contact the Housing Office or hall staff immediately. They will help assess the situation and request facilities support.

Non-Urgent Request

If there is a non-urgent maintenance request, residents can request assistance through Housing Self Service. These requests are only monitored during normal business hours. 

1. Log in to Housing Self Service.
2. Select the RCR/Damages Menu.
3. Select Maintenance Requests.
4. Enter your hall and room information. Select the repair category type. 
5. Enter a short, descriptive title for the request. 
6. Type out a detailed description of the problem that service is being requested for.

Washing machines and dryers are provided in each residence hall. The cost to wash and dry clothes are included in the room and meal plan rate. This means there is NO additional charge at the machine and no more need for quarters!

Many students prefer to use detergent pods as it is lightweight and easy to bring with your clothes to the laundry room. Pods go into the drum with clothes, and not into detergent cups.

Each residence hall has a shared kitchenette in the building. This is a place where students can bake cookies, warm up snacks, or cook a small meal. Each hall has a microwave located on each floor to easily heat up a quick snack or other food.

We offer prizes, giveaways, the latest updates, and more. Be sure to follow and like us so you can win!

We're here to support you! If you have any questions or concerns, please contact us. Call us at 701.777.4251 or email Housing@UND.edu.

Notice of Nondiscrimination

It is the policy of the University of North Dakota that no person in the United States shall be discriminated against because of race, religion, age, color, gender, disability, national origin, creed, sexual orientation, gender identity, marital status, veteran’s status, or political belief or affiliation and the equal opportunity and access to facilities shall be available to all. This policy is particularly applicable in the admission of students in all colleges, and in their academic pursuits. It also is applicable in the University-owned or University-approved housing, food services, extracurricular activities and all other student services. It is a guiding policy in the employment of students either by the University or by outsiders through the University and in the employment of faculty and staff. Concerns regarding Title IX, Title VI, Title VII, ADA, and Section 504 may be addressed to Donna Smith, Assistant Vice President for Equal Opportunity & Title IX, Title IX/ADA Coordinator, at 701.777.4171, UND.EO.TitleIX@UND.edu or the Office for Civil Rights, U.S. Dept. of Education, 500 West Madison, Suite 1475, Chicago, IL 60611; phone 312.730.1560; fax 312.730.1576; email OCR.Chigago@ed.gov, or any other federal agency.

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