Given the rapid growing rate of inflation, it seems that the CRM sector is adjusting wages at the upper rungs but not at the middle or lower rungs. As more projects & jobs are coming to the sector, as the number of Field Techs trained in field schools is declining (few field schools operated in the past two years), and as wages increase much faster outside the sector, hard times coming to the CRM sector.
If companies will not be able to recruit and retain employees at all rungs, they will not be able to deliver service to clients in reasonable time or competitive costs. That will push clients to demand reduction in mandatory compliance requirements at both the federal and state levels and will undermine efforts to preserve our shared heritage for future generations. With 1,300 companies, the fragmentary nature of the CRM sector makes it challenging to increase prices for billable hours. This will not be an easy challenge to overcome.
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