September 12, 2019
Waiver of Crisis Claims Timeliness Requirements

Applicable to: Mercy Care Complete Care and Mercy Care RBHA
As a result of a number of factors, AHCCCS has requested Mercy Care waive timely filing requirements for claims with dates of service between October 1, 2018 - March 31, 2019,  for the following behavioral health crisis related billing codes:

  • H2011-HT
  • H2011 
  • S9484
  • S9485
  • T1016  

The scope of this waiver is for BOTH claims not already submitted and claims previously denied for timely-filing. The waiver will remain in place through October 31, 2019, so please submit your claims accordingly.
ADDITIONALLY, Mercy Care is executing projects to adjust claims previously denied for timely filing that meet the above outlined criteria.

  As always, don't hesitate to contact your Mercy Care Provider Relations Representative with any questions or comments. You can find this notice and all other provider notices on our Mercy Care website .
Thanks for all you do!