Recently, a man named Gareth (not his real name - but we want to keep him anonymous) contacted us through social media to tell us how digital services are making a difference to his wife's care.
Gareth's been a full-time carer for the past twelve years for his wife. He's accompanied herwhen she attends her annual consultations with an oncologist at Cardiff's University Hospital of Wales and Velindre Hospital.
Over the last couple of years, he's noticed the doctor accessing much more information through the Welsh Clinical Portal.
"As well as looking at my wife's records concerning his specialism, the doctor was able to look at her GP results and records from other specialisms, and other clinics she had attended in the past, and get a picture of her whole state of health,"
Gareth, a former IT professional, said.
Gareth has found he hasn't had to repeat as much information about his wife's details and health as he did in the past, saving time and making the process less repetitive.
"So much of the information is available in one place for them now," he said. "It's been so much better and removes barriers."
Gareth's wife has several conditions to manage, including diabetes. As a result they have experienced the health service in many different settings. He says he has been impressed by the improvements - like the
reduction in paperwork-related mistakes being made.
"I think this is so important," he added, "as many people seem to acquire a portfolio of conditions as they get older. Bravo NWIS!"
We're very grateful to Gareth for contacting us to tell us his wife's story. If you, or anyone you know has had similar positive experiences with any of our digital services or products, please contact us at
[email protected].