What simple thing do we do every single day

to increase our business?

We answer our phones!

Why?

Because every phone call

is a potential sale.

"Time is money."

Real estate transactions are time-sensitive

and clients need a timely response.

If you don't answer your phone,

chances are you've just lost that

customer to someone else.

FACT:

30-50% of sales

go to the vendor

that responds first.

So, follow these simple steps:

1) Answer your phone when it rings.

2) If you can't answer it immediately,

return the call as soon as possible.

3) Too busy to answer your own phone?

Consider hiring an individual or service to do it for you.

4) If you choose to outsource,

take the time to train that person.

Make sure the individual is consistently polite,

identifies the name of your business,

identifies themselves

and is knowledgeable about your business.

Remember: Whoever answers your phone represents you

and you only have one opportunity to make a first impression.

If you consistently answer your phone

and respond promptly to inquiries,

the result will be

a positive impact on your bottom line!