APRIL 3, 2020
Dear Resident:

As we continue through this difficult time, I will be sending these newsletters on a weekly basis. Over the past week, I have attended virtual meetings of City Council as well as virtual meetings with our business leaders, seniors organizations and residents associations. We are work together to provide as much support and assistance as we can and getting feedback from the organizations helps us focus where the needs are.

Things are changing almost daily and I am posting the updated numbers on my Facebook and Twitter accounts. Please check the links below for ongoing updates and changes.

I was sad to learn that a staff person at one of our own Long Term Care facilities at the Village of Erin Meadows has tested positive for COVID-19. I have been in touch with staff there and they are following all directives from Peel Health to protect the residents and staff. This is a frightening time for those in the buildings and the families of the residents and I pray they will all come through this.

We continue to see people violating the ban on use of outdoor equipment in parks. This weekend staff will be blitzing the parks and will impose fines if the uses do not stop. At this crucial time, everyone MUST abide by the restrictions if we want to shorten the time the virus remains in our city and country.

I encourage you to go for walks with family but stay 6' apart from non family. Only go out for essentials. Residents 70+ or other vulnerable citizens are urged to stay home and order groceries or medications for delivery if possible.

One of our local residents asked me to run a campaign to show hope and support for all those helping to stop COVID-19. This is the Tie Yellow Ribbon campaign. Just tie a yellow or gold ribbon around your tree, shrub, balcony or car to show that we all have hope. Share a photo of you ribbons on your social media and help spread the word. We continue to light the clock tower at City Hall yellow as a symbol of hope.
As always you can contact me for assistance on any city or region issue at pat.saito@mississauga,ca, by phone to 905-896-5900 at any time and my staff and I will be pleased to help you.

COVID-19 Update
Information at Your Fingertips
Important Websites

Important Phone Numbers

  • Mississauga 3-1-1 (or 905-615-4311 outside City Limits) available 7am - 7pm
  • Peel Public Health  905-799-7700 Monday - Friday 8:30am - 4:30pm
  • Peel Regional Police Non Emergency Line: 905-453-3311
  • Telehealth Ontario 1-866-797-0000 Toll-free TTY:1-866-797-0007

Important Dates

Wednesday April 8th at 7pm
City of Mississauga Teletown Hall (more details below)

Every Wednesday
Mississauga City Council Meeting ( click here for livestream)

April 9,23
Region of Peel Council ( click here for livestream)
City of Mississauga
COVID-19 Telephone Town Hall

Please join us on Wednesday, April 8 at 7 p.m ., to ask COVID-19 related questions to a group of panelists from the City, Peel Region Public Health, Trillium Health Partners. Peel Regional Police and Paramedic Services at the City’s Second Tele Town Hall. City Councillors and senior staff will also be available to answer questions.

Panelists will include:
  • Mayor Bonnie Crombie, City of Mississauga
  • Janice Baker, City Manager and Chief Administrative Officer, City of Mississauga
  • Tim Beckett, Fire Chief and Director of Emergency Management, City of Mississauga
  • Nancy Polsinelli, Interim Chief Administrative Officer, Region of Peel
  • Dr. Lawrence Loh, Medical Officer of Health, Peel Region Public Health
  • Chief Nish Duraiappah, Peel Regional Police
  • Peter Dundas, Chief and Director, Peel Regional Paramedic Services
  • Representative from Trillium Health Partners

Residents who wish to participate in the session can do so in the following three ways:

  • Register in advance: residents who wish to participate in the session are encouraged to register their telephone number in advance at the following link: mississauga.ca/townhall

  • Join by telephone: a random selection of residents will receive a telephone call to participate on April 8. If you don’t wish to participate, simply hang up. If you don’t receive an automated call and would like to participate, please dial 1-877-229-8493 and enter ID number: 115911.

Park Restrictions

I want to remind residents that park playgrounds, outdoor fitness equipment, courts, leash-free zones, picnic shelters, skateboard parks and parking lots are closed to prevent the spread of COVID-19.

Signs have been installed in these areas and facilities, playgrounds and parking lots are being locked or barricaded where possible. In addition, basketball backboards have been removed.
We are asking and relying on residents to help protect themselves by following what the Region of Peel Public Health, the Province and Federal Government is asking us all to do.

Closed Until further Notice
  • Playgrounds
  • Soccer pitches
  • Basketball courts
  • Off-Leash parks
  • Parking lots at City parks and at some community centres adjacent to parks.
  • Green spaces and park trails remain open for walking as long as physical distancing is maintained.

City of Mississauga Security Officers will be actively patrolling parks in our City to enforce emergency orders to limit gatherings and promote physical distancing. This will include issuing fines of at least $750 where applicable, and barricading the entrances to our park parking lots where possible. Vehicles parked in lots will be ticketed and towed.

It is a very critical time and if want to stop the spread of the virus we must all cooperate.
If you see violations of this order please report by calling 311.
City Enforcement Measures

  • City By-law Enforcement and Security Officers are enforcing provincial orders related to non-essential business closures and gatherings of more than 5 people (unless members of a single household), in partnership with Peel Regional Police
  • Residents can call 3-1-1 to report non-compliance
  • Set fines for non-compliance range from $750 to $1000

Failure to comply with an order made under the Emergency Management and Civil Protection Act may result in a set fine (ticket) of $750 or $1,000 for obstructing any person in exercising a power or performing a duty under the order. If the charge is laid by issuing a summons, a failure to comply with an emergency order could result in a fine up to $100,000 and up to one year imprisonment for an individual, $500,000 for a director or officer of a corporation or $10,000,000 for a corporation upon conviction.

  • Residents in Mississauga wishing to report a non-compliant food establishment such as a bar or restaurant, should call Peel Public Health at 905-799-7700.
City of Mississauga Closures and Cancellations

All facilities, including those listed below and public counters, are closed to the public until further notice:

  • Active living centres
  • Arenas (including Vic Johnston Arena)
  • City Hall
  • Community centres
  • Fitness centres
  • Indoor pools
  • Libraries
  • Living Arts Centre
  • Meadowvale Theatre
  • Mississauga Provincial Offenses Courthouse
  • Mississauga Seniors’ Centre
  • Museums (Benares and Bradley)
  • Outdoor rinks (Burnhamthorpe, Celebration Square, Woodhurst)
  • Paramount Fine Foods Centre
  • Playgrounds and other facilities within City parks
  • Riverwood Conservancy
  • Small Arms Inspection Building

The City will continue to deliver essential services including Fire, Transit, Works Operations & Maintenance, Animal Services, Regulatory Services, Building Permits/Inspections, Site Plan Applications, OPAs & Rezoning Planning Applications, Security Services as well as Administrative/Technical functions related to preserving safety and public trust.

All scheduled volunteer shifts have been cancelled until further notice.
Region of Peel

The Region’s Coronavirus webpage: has a wide range of information for Peel residents and businesses, including:

  • Regularly updated information regarding the various support services available to residents

Child care for essential workers available for eligible health care and frontline workers during the COVID-19 pandemic.

  • In collaboration with the Province, the Region is partnering with licensed child care centres in Peel to deliver free emergency child care for eligible health care and frontline workers. 
  • Six emergency child care centres across Peel (3 in Mississauga, 2 in Brampton, 1 in Caledon) consisting of 128 spaces.
  • These spaces will be available effective Monday, April 6.
  • At this time, the Region will prioritize front-line health care workers and first responders.
  • Based on demand, the Region has the capacity to expand the number of spaces, which would be ready starting late next week.
  • Eligibility details and online application can be found at the Region’s dedicated Child Care webpage.
  • Peel Public Health is providing direction on the safety and screening protocols in emergency licensed child care centres to limit the spread of COVID-19.
  • Enhanced measures such as daily screening, sanitation, and smaller groups of children will be implemented to protect the health and safety of children, parents and staff. 

For more information, click here.
Changes to Waste Services Across the Region

Please note there have been changes made to Waste collection services due to COVID-19. Our priority is to maintain waste collection services for the long term, while taking extra precautions to protect the health of essential workers and the needs of the community.

Effective Monday March 30th we have suspended:

  • the collection of bulky items
  • the collection of single-use batteries
  • cart exchanges

Residents are being asked to only set out what is necessary and to practice physical distancing by not approaching waste vehicles or operators, to help maintain timely and effective service, while keeping staff safe.

For details on changes to waste services, click here.
Water/Wastewater and Stormwater payment Deferral

In order to assist residents financially, We passed a motion at Region Council on March 26 to defer late payment charges for water and wastewater bills due between April 1-June 30 and the deferral of the planned rate increase until July 1. Vity Council also voted to defer payments of stormwater charges for the same time frame. Information is posted on the Region’s website - click here to read the changes .
Quick Info

Trillium Health Partners Assessment Centres (Mississauga)

Mississauga Hospital
Clinical Administrative Building
15 Bronte College Court
Mississauga, ON J4Y 0K7
Credit Valley Hospital
Valley House
2200 Erin Mills Parkway
Mississauga, ON L5M 7S4

Have questions about getting tested for COVID-19?
Call Peel Public Health 905-799-7700x

According to Peel Public Health, the best way to prevent the spread of respiratory viruses such as COVID-19 is to:
  • Stay home if you are sick.
  • Avoid close contact with people who are sick.
  • Cover coughs and sneezes with your sleeve.
  • Wash your hands with soap and water or with alcohol-based hand rub.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean frequently touched objects and surfaces.

For the most up-to-date information on the Novel Coronavirus (COVID-19) visit Peel Public Health at  peelregion.ca/coronavirus .
Province of Ontario
Province of Ontario Revises List of Essential Businesses

Following the advice of the Chief Medical Officer of Health, the Ontario government is reducing the list of businesses classified as essential and ordering more workplaces to close.

The government is ordering all businesses not covered by the updated Emergency Order to close effective as of Saturday, April 4, 2020 at 11:59 p.m. This closure will be in effect for 14 days, with the possibility of an extension as the situation evolves. 

The updated essential businesses list can be found  here .

Business-owners with questions concerning their essential business status are encouraged to call the Stop the Spread hotline at 1-888-444-3659.

The hotline is available from 8:30 a.m.― 9:00 p.m. Monday to Friday and 8:30 a.m.— 5:00 p.m. Saturday and Sunday.
Councillor Pat Saito | City of Mississauga | 905-896-5900 | pat.saito@mississauga.ca | ward9.ca