Who do I call to report:
- An open non-essential business: 311
- A gathering: 311
- Illegal park usage: 311
- Litter and dumping: 311
- Price gouging on necessary goods:
- Consumer Protection Ontario at 1-800-889-9768 (M-F 8:30am - 3pm)
- OR file a report online here
I
MPORTANT FAQS
I live near a park. Can I use it?
Yes – parks, green space, trails and pathways remain open for walking, cycling or running. However, do not linger, play or use parks as you normally would. You can engage in outdoor activities/exercise close to home.
Mississauga parks have pedestrian access. However, all parking lots are closed to unauthorized vehicles. Please refrain from engaging in any recreational activities in our parking lots. You can still enter the park/trail for activities such as walking, running or biking.
Please stay close to home – you won’t have access to a parking lot at our parks or community centres.
Please follow the spirit of the Provincial Orders, City by-laws and Peel Public Health guidelines and physical distancing.
Can my kids use the playground at the park?
No. The provincial government has ordered all recreational facilities in City parks closed, including playgrounds, adult fitness equipment, sports fields, basketball courts, tracks, etc.. You can continue to walk on paths, trails and other portions of parks that have not otherwise been closed.
Can we go fishing at Lake Aquitaine?
Yes fishing is allowed on the dock. Please maintain a 6' distance from others.
Am I allowed to play in an empty Community Centre parking lot (e.g., rollerblade, throw a frisbee)?
No. All City facility parking lots are closed to unauthorized vehicles. These lots include those at community centres, libraries and parks where feasible. They are not to be used as play or hangout areas. Parking lot entrances, where possible, are barricaded. The public is allowed to walk through parking lots to get to park trails and walking paths but playing in them is restricted.
City of Mississauga Officers are patrolling these areas and educating residents on why they can’t park in municipal parking lots. If cars are parked in these lots, City Officers will enforce the Traffic (Parking) By-law and will ticket and tow.
If you are asked to leave a closed park amenity and do not do so when asked, you can be fined for failing to leave the premise under the authority of the Trespass to Property Act.
The garbage bins at the park are full. Is it okay to leave my bagged dog waste beside it for Parks staff to pick up?
No. Leaving dog waste beside a waste bin, on the ground or in a tree is littering with a fine of $365. Pick up your dog waste, bag it and throw it out in our waste bin or dog waste bins. If the bin is full, please take it home and dispose of it there.
My neighbour is having a BBQ in her backyard with her friends. Isn’t that going against the Provincial Order? Who do I call to report this?
People who live in the same household can have a BBQ together in their own backyard. However, gatherings of more than five people not from the same household is a violation of a Provincial Order – call 311 to report.
I know of a business that is open that is considered non-essential. They are also not adhering to physical distancing – who can I report this to?
Residents who wish to report non-compliant businesses that are bars, restaurants and other food premises can contact Peel Public Health at
905-799-7700
Residents who wish to report any other non-compliant businesses can call 311.
For businesses not managing/providing appropriate physical distancing measures (and other health guidelines) for customers – i.e., lineups, crowd management, please call 311.
Residents who wish to report any employer/employee complaints or other matters related occupational health and safety should contact the Ministry of Labour at
1-877-202-0008
.
Reporting a non-compliant food establishment
Call Peel Public Health 905-799-7700. Food establishments include:
Other businesses like grocery stores, convenience stores, discount and big box retailers selling groceries, restaurants (take-out, drive-through and delivery service only), beer and wine and liquor stores.
My pool needs to be opened. Can I hire a pool company to come clean it?
Yes. According to Ontario Regulation 82/20 (the Essential Businesses Order), “maintenance, repair and property management services strictly necessary to manage and maintain the safety, security, sanitation and essential operation of institutional, commercial, industrial and residential properties and buildings are permitted.
Essential services can include:
·
Pool openings and/or liner repairs/replacement in order to sanitize water, prevent stagnant water from pooling and to prevent the breeding of insects to reduce the risk of West Nile Virus
·
Repair/Replacement of pool equipment that is required to circulate and sanitize pool/spa water – filters, pumps, water lines, gas lines, electrical panels.
·
Repair of pool sump pumps required to divert rain water.
I’d like to have my lawn cut. Can I hire a landscaping company?
Yes. According to Ontario Regulation 82/20 (the Essential Businesses Order), “maintenance, repair and property management services strictly necessary to manage and maintain the safety, security, sanitation and essential operation of institutional, commercial, industrial and residential properties and buildings are permitted.
Essential services can include turf maintenance (mowing, fertilizing, seeding, weeding, aeration), removal of invasive species, tree maintenance and removals.
Non-essential services include horticulture (planting) and other services for aesthetic purposes only.
