The second version enforces the same policy while acknowledging that life happens and the teacher cares enough to understand this. For their study, Harnish and Bridges "warmed" the tone of the most common elements of the syllabus such as course description, goals and objectives, class participation, missed work, grading, and other resources. Results suggest these small changes help students see their teachers as warmer and more approachable, which can translate into a better learning environment for all.