Issue #202, November 2021
Donations for Warming Tree Accepted Now
This holiday season, we will once again be collecting warm hats, gloves, coats, scarves, and more to donate to members of our community.

"It has been a tremendous success the last three years. The need is so great again this year. We hope to set a new record," said Customer Accounts and Billing Manager Kristen Dean.

All items will be distributed to families in Columbia County. The collection deadline for PUD employees, Board Members, and customers to donate new, handmade, or gently used items is December 9.
Please Stay Away from Downed Power Lines
If you see a fallen power line, please call us immediately at (503) 397-1844. If it is a medical or life-threatening emergency, please call 9-1-1.

Always stay away from downed power lines. Do not touch downed power lines. Always assume that all power lines are energized.

Give the Gift of Light and Warmth
Are you looking for an original gift idea this holiday season? You can give the gift of light and warmth with our Gift Payment Program.

You can make a gift payment online or by calling our Customer Accounts Department at (503) 397-0590.
Electronic Billing Options Can Help You Avoid Delays
You can avoid delays with your electric bill by signing up for our Paperless Billing and Auto Pay programs.

Some customers have experienced delays of 2-3 weeks in receiving their bills because of ongoing delays with the mail service. Issues with the postal service have also caused some payments to be delayed by up to four weeks.

Avoid these issues by enrolling in Auto Pay and Paperless Billing.
3 Tips to Keep Heating Costs Down
  1. Lower your thermostat and dress a little warmer.
  2. Clean or replace your furnace filters regularly.
  3. Use space heaters wisely.

Find additional tips to help keep your heating costs down this winter.
Keep Yourself Safe from Utility Scam Attempts
Posing as a utility employee is a common scam tactic.

Scammers may try this in person, over the phone, via text, or by email.

Typically they will threaten to shut off your power if they don't receive immediate payment. Use these tips to help avoid becoming a victim.