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- Agency Receives Top Honors for PFAS Water Treatment
- New Plans Ensure Water Supplies Today and Tomorrow
- New Water Rates and Charges Approved
- Customer Care Lobby to Reopen July 6
- SCV Water is here to HELP – Get a Rebate up to $750
- Social Media Spotlight
- Resources & Useful Links
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SCV Water Receives Top Honors for
PFAS Water Treatment Project
Agency Awarded with American Public Works Association – High Desert Branch’s Best Environmental Project
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SCV Water’s quick and proactive response to removing per- and polyfluoroalkyl (PFAS) chemicals in its groundwater supply received top honors as the Best Environmental Project from the American Public Works Association (APWA) – High Desert Branch.
“It’s an honor that our ambitious PFAS treatment program was recognized with this prestigious award by a well-respected, nationally recognized association,” said SCV Water’s General Manager Matt Stone. “Our customers come first, and we’re committed to safeguarding their water supply through our PFAS treatment program.”
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New Plans Ensure Water Supplies for Today and Tomorrow
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In June, SCV Water’s Board of Directors adopted two important plans that address the agency’s short- and long-term water planning objectives. These actions help ensure that sufficient water supplies are available to meet existing and future water needs, and that steps are in place should a critical water shortage occur. These are the first unified water supply and water shortage planning policies since three local water purveyors merged to form SCV Water in January 2018.
On June 9, the Board adopted the Water Shortage Contingency Plan and one week later, on June 16, it adopted the 2020 Urban Water Management Plan and an addendum to the 2015 Urban Water Management Plan. It also adopted the Water Conservation and Water Shortage Ordinance.
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New Water Rates and Changes Approved
New rate structure will fund water treatment needs and unify divisions.
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The Board of Directors approved a five-year schedule of changes to SCV Water’s rate structure on Tuesday, June 15. The new rate structure standardizes charges for all divisions, and also addresses the need for additional water treatment facilities.
“The unification of rates represents the final step in bringing all our divisions together under the SCV Water umbrella since the merger in January 2018,” Board President Gary Martin said. “I look forward to moving ahead with the important work our agency does to ensure sustainable water supplies for the future.”
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SCV Water Customer Care Lobby Set
to Re-open July 6
New Safety Measures in Place, Including Plexiglass Dividers and
Hand Sanitizing Station
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Following all state and county, guidelines, SCV Water will re-open its Customer Care lobby on Tuesday, July 6. Located at 24631 Avenue Rockefeller, the lobby will be open Monday to Thursday from 7:30am – 5:30pm and alternating Friday’s until 4:30pm.
Here’s what our customers can expect:
- New safety measures in place, including plexiglass dividers, floor markers and a hand sanitizing station.
- An external drop box that is available 24/7 for payments.
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Flexibility to still do business online at yourSCVwater.com or by phone, 661-294-0828.
- Option to conveniently pay their water bills in cash at participating 7-Eleven or CVS Pharmacy locations.
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Late fees and shut-offs due to COVID-19 are still suspended in the near term, but SCV Water encourages customers who are behind on their water bills to set up a payment plan through Customer Care by contacting 661-294-0828. Eligible customers can also apply for state assistance with their unpaid utility bills and rent by visiting, HousingIsKey.com or calling 833-430-2122 for more information and to verify eligibility.
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For more info, visit our Customer Care page.
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SCV Water is Here to HELP
Rebates up to $750*
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SCV Water is offering its HELP Rebate (Healthy & Efficient Landscape Programs) to residents, businesses, large landscapes and homeowners' associations.
Rebates available up to $750* per account
(*excluding taxes, labor, and non-qualifying devices)
Decide which option works best for you ... or use a combination of both!
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Option #1: Convert spray to drip irrigation. Get $0.50/sq ft to convert spray irrigation to drip. Drip irrigation works best for shrubs, flowers, and other non-turf applications.
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Option #2: Install high-efficiency nozzles and pressure regulators. Get the following rebates: 100% for HE nozzles, 75% for master pressure regulation, and $10 per pressure regulating body, when you replace your old spray sprinklers with high efficiency equipment to make your irrigation system lean, mean and green!
For more information, click here.
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Did you know you can save water AND have an eye-catching garden? You can plant drought-tolerant and resistant plants/trees such as Aloe, Fountain Grass and Geraniums.
Join the conversation on any of the social media platforms below. Be sure to "like" or "follow us" so you don’t miss anything!
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27234 Bouquet Canyon Rd
Santa Clarita, CA 91350
(661) 297-1600
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