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- 2021 Water Quality Report Now Available
- Customer Care Lobby to Reopen July 6
- Water Shortage Contingency Plan Public Hearing Set
- SCV Water Purchases Power Saving Solar Energy
- SCV Water is here to HELP – Get a Rebate up to $750
- Social Media Spotlight
- Resources & Useful Links
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2021 Water Quality Report
Now Available
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The Consumer Confidence Report, or CCR, is an annual water quality report that the Safe Drinking Water Act (SDWA) requires SCV Water to provide all of its customers. The purpose of the CCR is to raise customers’ awareness of the quality of their drinking water, where their drinking water comes from, what it takes to deliver water to their homes, and the importance of protecting drinking water sources.
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SCV Water Customer Care Lobby Set
to Re-open July 6
New Safety Measures in Place, Including Plexiglass Dividers and
Hand Sanitizing Station
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With the COVID-19 vaccine available and the state’s plans to move away from its tier system if certain conditions are met, SCV Water is gearing up to re-open its Customer Care lobby located at 24631 Avenue Rockefeller in Valencia on Tuesday, July 6. The lobby will be open Monday to Thursday from 7:30am – 5:30pm and alternating Friday’s until 4:30pm.
“The health and safety of our customers is our top priority,” said SCV Water’s General Manager Matt Stone. “At the time of our July re-opening, we will follow state and county guidelines for social distancing and face masks; we’ve also introduced new safety measures in our lobby.”
Here’s what our customers can expect:
- New safety measures in place, including plexiglass dividers, floor markers and a hand sanitizing station.
- An external drop box that is available 24/7 for payments.
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Flexibility to still do business online at yourSCVwater.com or by phone, 661-294-0828.
- Option to conveniently pay their water bills in cash at participating 7-Eleven or CVS Pharmacy locations.
Late fees and shut-offs due to COVID-19 are still suspended in the near term, but SCV Water encourages customers who are behind on their water bills to set up a payment plan through Customer Care by contacting 661-294-0828. Eligible customers can also apply for state assistance with their unpaid utility bills and rent by visiting, HousingIsKey.com or calling 833-430-2122 for more information and to verify eligibility.
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SCV Water Purchases Power
Saving Solar Energy Assets
Agency committed to sustainability and clean energy
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SCV Water recently completed the purchase of onsite energy-producing solar assets to aid power
consumption. This purchase will deliver SCV Water customers a source of clean energy for years to come. The solar panels have been operating on Agency property since 2011 and 2013 under a power purchase agreement. They were purchased for the fair market value buy-out of $15,467,000. The transaction was completed on March 29 and will serve to put the Agency in an improved financial position while using clean, renewable energy.
The Agency estimates to save $5 million over the life of the lease, ending in 2039. The energy systems power roughly 17% of SCV Water’s total power consumption.
“SCV Water prides itself on a commitment to sustainability,” said SCV Water’s General Manager Matt Stone. “Investing in solar will deliver a long-term source of clean energy to our valued customers.”
TerraVerde Energy assisted SCV Water in completing the successful transaction. The firm has experience negotiating the purchases of large commercial solar projects and has worked with other California public agencies to guide similar asset purchases and mitigate risks while ensuring a smooth and successful transition.
SCV Water is dedicated to the continued search for innovative and environmentally friendly choices to benefit customers. Recently, the Agency also received nearly $250,000 in grant funds from the California Governor’s Office of Emergency services, which will help fund a new generator at its Earl Schmidt Filtration Plan. The new generator will keep power running in times of emergency.
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Water Shortage Contingency Plan
Public Hearing Set
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SCV Water is undertaking several important planning efforts to ensure adequate long-term water quality and supplies for today and tomorrow. As part of this, SCV Water will hold virtual public hearings on the Water Shortage Contingency Plan and Ordinance on Wednesday, June 9 at 6:00 p.m. The public will have an opportunity to provide comments during the hearings, which comes after the 30-day public review and comment period that ended on April 12. The draft plan and ordinance are available online at: yourSCVwater.com/wscp.
The Water Shortage Contingency Plan is a requirement of the California Urban Water Management Planning Act and other applicable laws. This plan will help SCV Water prioritize actions when water shortage conditions occur such because of drought, earthquakes, fires or other catastrophic events. Important components of the plan focus on water conservation and water shortage planning.
The public has been invited to participate in the process to develop the Water Shortage Contingency Plan. The Agency held a public workshop in January that is available to view, along with the presentation and factsheet, at: yourSCVwater.com/wscp.
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SCV Water is Here to HELP
Rebates up to $750*
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SCV Water is offering its HELP Rebate (Healthy & Efficient Landscape Programs) to residents, businesses, large landscapes and homeowners' associations.
Rebates available up to $750* per account
(*excluding taxes, labor, and non-qualifying devices)
Decide which option works best for you ... or use a combination of both!
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Option #1: Convert spray to drip irrigation. Get $0.50/sq ft to convert spray irrigation to drip. Drip irrigation works best for shrubs, flowers, and other non-turf applications.
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Option #2: Install high-efficiency nozzles and pressure regulators. Get the following rebates: 100% for HE nozzles, 75% for master pressure regulation, and $10 per pressure regulating body, when you replace your old spray sprinklers with high efficiency equipment to make your irrigation system lean, mean and green!
For more information, click here.
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Water is a limited resource so do what you can to conserve it! If you have an electric dishwasher, use it only to wash full loads, and use the shortest cycle possible. Many dishwashers have a conserve/water-miser cycle.
For more conservation tips, visit.
Join the conversation on any of the social media platforms below. Be sure to "like" or "follow us" so you don’t miss anything!
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27234 Bouquet Canyon Rd
Santa Clarita, CA 91350
(661) 297-1600
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