November 2017   
Don't Pour Fat, Oil and Grease Down the Drain
Did you know that the buildup of fats, oils and greases is one of the leading causes of clogged pipes? This can lead to sewer backups which could be unpleasant, especially during the holidays! To help keep the neighborhood pipes running smoothly, dispose of excess cooking grease and oil in the trash instead of pouring it down your drain. You'll know you've done your part to keep everyone's holiday a happy one! 

Enter to Win a Day at Santee Lakes
Follow @PadreDamMWD on Instagram to be entered to win a free day at Santee Lakes! We'll provide the parking, peddle boat ride and money for the general store. The winner will be announced on November 30, so be sure to enter soon! 

Rendering of the New Advanced Water Purification Facility Unveiled
Padre Dam's Board of Directors moved the East County Advanced Water Purification Program another step forward in October, approving the contract for the next phase of work. Conceptual renderings of the full-scale Advanced Water Purification Facility and Education Center and upgrades to the Water Recycling Facility were unveiled at that meeting. Once completed in 2025, the project is expected to produce up to 1/3 of East County's drinking water. Find out more about the  Advanced Water Purification project  or  sign up for a tour  of the Advanced Water Purification Demonstration Facility. 

Santa at the Lakes Returns this December
Santa is bringing snow to Santee Lakes! On December 10, from 10 am to 3 pm, kids and adults can enjoy sledding down a snowy hill and taking pictures with Santa. In addition, guests will enjoy carnival rides, character meet and greets and crafts. Animal lovers will celebrate with pony rides and a petting zoo. Visitors can also fill their bellies with cookie decorating, s'mores and a variety of other food and beverage options.

Parking for Santa at the Lakes costs $10 per car and event admission is free. Tickets for rides, crafts and character meet and greets can be purchased at the ticket booth. 
Padre Profile: Scott Brooks
If you have ever called or emailed Padre Dam, there's a good chance the person on the other end of the conversation was Scott Brooks. Scott has worked at Padre Dam as a Customer Service Representative for almost 5 years, and works closely everyday with both customers and staff.  
Scott's responsibilities include everything from bill processing to sending out service orders, and his favorite part of the job is interacting with customers. Scott advocates for the needs of customers, making sure that their concerns and issues are addressed by the appropriate department at Padre Dam. "I get to know a lot of customers just by talking on the phone or through emails; there are regulars every month who call in because they have a different need or concern. I have a lot of customers that I've grown to really care about over the years."
Scott's position in customer service means he is able to work with every department, from Engineering to Operations to Communications. This gives him a unique look into the processes that go into providing water. "I wish people had more of an understanding of what happens at an agency, what goes in to turning on the tap and having fresh, clean reliable drinking water flow out." Scott encourages every Padre Dam customer to take a District tour so that they can learn more about their water systems and infrastructure.
In addition to his customer service skills, Scott enjoys working with his hands. He worked for years as a machinist in a metal fabrication shop, and now counts woodworking as one of his hobbies. Scott also spends his free time working on his Jeep. 
Scott is happy working in his Customer Service role. "I enjoy working at Padre Dam, and I like what I do. I feel it's meaningful." Scott aspires to someday work as a field service technician or as a utility worker at Padre Dam.