Water We Up To? - March 20, 2026

March 20, 2026

24/7 Response to Collapsed Sewer Main in Germantown Continues

On Thursday, March 19, WSSC Water crews quickly responded to a sewer main collapse along Liberty Mill Road in Germantown, launching a 24/7 rapid response.

WSSC Water crews continue the around the clock work to establish a large-scale bypass to safely move wastewater around the damaged pipe.

When the bypass system is fully operational, crews will work uninterrupted to install new pipe. We appreciate the community’s patience as our crews continue this nonstop emergency work.

Find the Latest Updates

If you need assistance paying your WSSC Water bill, don’t miss out on the limited-time Emergency Customer Relief Fund.

Eligible customers, including those impacted by recent federal actions, may qualify for a one-time bill assistance payment of up to $750.

Funds are going fast, with only about $800K remaining, and are available on a first-come, first-served basis, apply soon.

Learn More & Apply Today!

Reminder: Collections outreach for past-due accounts began in January, including mailed notices and automated phone calls. Late fees have also been reinstated.

Residential service disconnections for past-due accounts have been extended to June 1, 2026, to provide more time for customer outreach and engagement.

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WSSC Water is the proud provider of safe, seamless and satisfying water services, making

the essential possible every day for our neighbors in Montgomery and Prince George’s counties.

We work to deliver our best because it’s what our customers expect and deserve.