Ventura Water recently launched a new digital platform designed to encourage public participation in the City of Ventura’s on-going Water and Wastewater Rate Study.
“COVID-19 has changed the way we connect and engage with the community. Transparency and enhanced communication remain a priority as we establish new water and wastewater rates,” said Ventura Water General Manager, Susan Rungren. “My hope is that this new site will improve customer experience and allow residents to participate in important policy decisions that will serve our community for years to come.”
Currently, Ventura Water, with the support from financial experts, is undergoing a cost of service and rate design study to update water and wastewater rates in a fair and equitable manner. As a part of the study, the City’s Water Commission will evaluate items such as the City’s water rate tiers, water shortage rates, wastewater rate structure, and financing options for major initiatives, such as the State Water Interconnection project and the VenturaWaterPure project.
It is anticipated that recommended rate changes will be presented to City Council in early 2021. If approved, new water and wastewater rates will be implemented in July 2021.