July 2020
TIPS FOR YOUR TAP
Summer watering tips to help you save money
During the summer, maintain a beautiful landscape and healthy garden by watering efficiently.  Learn helpful tips that will keep your wallet happy too.
Need help with your bill?
Try Drops of Kindness
With one in three Kentuckians out of work because of the coronavirus, many in our community face anxieties around paying bills and affording basic necessities. Louisville Water understands the stress this may cause and is launching Drops of Kindness, a new customer assistance program for an unpaid water and wastewater bill. Drops of Kindness offers a customized approach to help customers resolve unpaid bills.
Save the date: Louisville Water Tower Park open August 9
On Sunday, August 9, join us for a socially distant and safe venture! We will resume hosting our monthly open day to the public at Louisville Water Tower Park. Look for more information on LouisvilleWater.com closer to the date. In the meantime, call 502.897.1481 or email zornrental@lwcky.com to book a rental or a private group tour.
Summer splashes: Pool water is safe water!
Swimming pools offer excellent opportunities for both exercise and relaxation. If you get a chance to take the plunge this summer, no need to worry about the safety of the water during this pandemic. Rest assured— pools are safe if they’re filled with water from Louisville Water and are properly maintained.
New flags on walking path at Crescent Hill Reservoir
The rich history of Louisville Water is proudly displayed on 32 flags recently installed at the beautiful Crescent Hill Reservoir and Gatehouse. Each flag details a fun fact of the company’s founding engineers, historic buildings, and impact on Louisville’s culture.
Teaming up with Louisville City FC on hydration message
Louisville City FC recently kicked off its summer camp series, and Louisville Water joined in to help campers understand how to hydrate properly with Louisville pure tap ® in the summer heat.
The faces of Louisville Water
Meet Louisville Water's Eric Zhu! He helps ensure the water that comes out of your faucet is safe and high quality. He is one of many on our water quality team -- they perform 220 tests every day to make sure we have the best water in the country!
Where is this? You could win a prize if you know!
We are following the Governor's recommendations for safety at work in the midst of this pandemic. That includes temperature checks before employees can enter any of our buildings. Keeping our employees safe makes sure that Louisville pure tap ® keeps flowing at the tap. Do you know what building this is? The first five people  to answer correctly   will receive a pure tap ® prize pack. Good luck!
Congratulations to the winners of the June contest: Claudia Hammer, Barbara Ruedel, Juanita Cummins, Josh Riley, and Jolie McGrew. The answer to the June contest was Louisville Water Tower Park, a great place to host your event, including weddings. It is back open for tours -- visit this link to learn more or make an appointment.
Got a Question?

Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times. 

You can also visit LouisvilleWater.com  and click on the  Link icon  for information on your account, or click on the  Contact Us  heading to send us an email. 


Know someone who wants to receive this newsletter?  Click here .