SEPTEMBER 2020
ELECTRIC VEHICLES – THE FUTURE OF CLEAN AIR
With the current air pollution many Californians are experiencing due to wildfires; it begs the question, what can we do to for our air? Outside of wildfire season, one of the best ways we can reduce air pollution is through electric vehicles (EV).

According to a recent report by the American Lung Association (ALA), transitioning to zero-emission transportation solutions by mid-century will save thousands of lives, avoid tens of thousands of asthma attacks, hundreds of thousands of other health impacts, and avoid tens of billions of dollars in health costs as a result of significant pollution reductions. Read the ALA’s report here.

You can make a difference now! PWP offers up to $1500 in rebates for the purchase or lease of a new/used EV. By switching to an EV, customers can reduce their carbon footprint, and save money – EVs are cheaper to operate, and most are eligible for federal and state incentives as well. For customers already driving an EV, PWP offers $600 in rebates for the installation of a “smart”, Wi-Fi enabled charger.

New Offer: Costco members who purchase or lease a new 2020 or 2021 Chevrolet Bolt EV by Jan. 4, 2021, can receive $3,000 from Costco.
PWP'S HOME IMPROVEMENT PROGRAM PROVIDES UP TO $4,000 IN FREE UPGRADES
Pasadena residents can receive up to $4,000 in home improvements that reduce energy and water use, helping homeowners save money. For in-person services, vendor will be practicing social distancing and following health and safety guidelines. PWP's Home Improvement Program offers FREE personalized services that include home evaluations, customized savings tips, and the installation of efficient products that may include:
  • High Efficiency Toilets
  • Smart Thermostats
  • Central AC Tune Up
  • LED Light Bulbs

PWP has resumed in-person program services, but continues to offer virtual home evaluations as well. To sign up for the program, call us at 626.788.9838 or visit us at PWPweb.com/HIP.

Home improvement services are also available for low-income customers, visit PWPweb.com/UnderOneRoof to learn more.

Actual measures installed depend on the eligibility of the home. Participants must be Pasadena Water and Power residential electric customers.
PROTECT YOURSELF FROM FRAUD
Fraud attempts have been on the rise these past few months, especially during COVID-19, and scammers are targeting utility customers. Here’s a few tips and reminders to help you stay vigilant!

  • PWP will NOT call customers threatening to shutoff service, or demanding payment. Any account status correspondence from PWP will come in the mail, through the U.S Postal Service.
  • PWP will never direct you to purchase a gift card or grocery store purchased debit card to make a payment.

If you have been a victim of a scam, and have already made payment, please report it to Pasadena Police Non-Emergency Dispatch at 626.744.4241.
RECEIVE $5,000 FOR COLLEGE WITH PWP’S ACADEMIC SCHOLARSHIP
Each year, PWP awards high school seniors in Pasadena with a first place $5,000 and another second place $2,500 educational scholarship to help cover the costs of college. To apply, students must write a 300-500 word essay and provide academic transcripts. This year’s essay topic focuses on the challenges utilities faced during COVID-19, as well as the support relationship between the utility and the community.
 
Applicants must:
  • Currently be a senior at a high school in Pasadena, and able to provide academic transcripts
  • Be a resident within the Pasadena Water and Power service territory
  • Plan to be enrolled as a full time student at a two- or four-year accredited post-secondary institution for the 2021-2022 academic year
 
Essays, applications and transcripts are due by April 5, 2021.
MEASURE P: THE PASADENA CITY SERVICES
PROTECTION MEASURE
On November 3rd, 2020 Pasadena residents will have a choice. The ballot measure allows for Pasadena voters to decide whether to maintain the longstanding utility transfer to the general fund. The elimination of these funds would result in the annual loss of approximately $18 million that support emergency 911 response, fire, paramedic, public health programs for the community, senior services, homelessness and housing programs, street repairs, and other general services and programs.

For more information, visit www.cityofpasadena.net/measurep
Customer Service: 626.744.4005
Hours: Monday-Friday, 7:30 a.m. – 5:30 p.m., except holidays
For assistance with general information and non-account inquiries, email WPD_Answerline@cityofpasadena.net.
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