June 2023

Native Night Series: Building Soil Health for Native Plants

Pasadena Water and Power (PWP) is holding a workshop focused on water wise gardening with tips about native plants, soil preparation and optimizing water resources. Join us and presenters Shawn Maestretti and Leigh Adams on June 27 for a "Native Night Series: Building Soil Health for Native Plants."

Find out more about this event, including how to attend and information about the presenters, by clicking the button below.

Learn More 

PWP to Resume Late Fees and Disconnections for Bills Generated On or After July 1, 2023

PWP is committed to providing reliable electric and water service to all customers. Over the course of the COVID-19 pandemic, PWP suspended late fees and service disconnections for non-payment of utility bills. On February 28, 2023, Governor Gavin Newsom officially ended the state’s COVID-19 State of Emergency. In accordance with this action, PWP will resume charging late fees only for delinquent bills generated on or after July 1, 2023. For example: The July bill must be more than 30 days past due, which means the late fee would be assessed in August. NOTE: Accounts with any past due charges not enrolled in a payment arrangement plan are subject to service disconnections. However, PWP will not disconnect service during extreme heat and cold weather events, as issued by the National Weather Service (NWS).

PWP encourages customers with any past due balances to enroll in payment arrangements. PWP also offers bill assistance programs for qualifying customers. For more information, visit PWPweb.com/BillAssistance. If you have any questions or would like more information, please reach out to PWP Customer Service at (626) 744-4005 or [email protected].

Bill Assistance and Low Income Programs

Consumer Confidence Report on Water Quality

The PWP 2022 Consumer Confidence Report (CCR) on Water Quality is now available. Pasadena’s water supply has once again met all drinking water quality standards set by the U.S. Environmental Protection Agency and the State Water Resources Control Board, Division of Drinking Water.

Printed copies of the CCR will be available in July at City Hall and at PWP's offices at 150 S. Los Robles Ave., Suite 200, as well as at city community centers and libraries. For questions or to request a hard copy of the report be mailed, please call (626) 744-7954.

Read the CCR

Arroyo Parkway Construction Continues

PWP is continuing work on the Arroyo Parkway Project at the intersection of California Blvd. and Arroyo Parkway.

Construction continues Monday-Friday, 9 a.m.-4 p.m. until completed. Crews will install 2,400 feet of 8-inch ductile iron water main on Arroyo Parkway. Lane closures will continue on westbound California Blvd. and traffic will be detoured. Please note businesses in the area will remain open and accessible during construction.

More About the Arroyo Parkway Project

PWP Academic Scholarship Winners

Each year, PWP chooses two high school seniors from Pasadena for an academic scholarship. First place is awarded a $5,000 scholarship while second place is awarded $2,500. The program is open to students from both public and private schools. This year, students were asked to write an essay citing research about the statewide drought, including recommendations to preserve the long-term water supply.

Congratulations to our first place winner, Dario Soatto of Polytechnic School and our second place winner, Anton Perez, of Pasadena High School!

Read the Winning Essays
Customer Service (626) 744-4005
Hours: Monday-Friday, 7:30 a.m. – 5:30 p.m., except holidays
For assistance with general information and non-account inquiries, email [email protected].
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