HR leaders and their front-line managers: Don’t underestimate the power of a few kind words.
The right words at the right time can have a serious impact on how well teams perform and how effectively you can build a positive work culture.
Here are four changes that build a more productive, positive workplace.
1.Use the 'Power Lead'
Start conversations, emails and meetings with something positive and meaningful. It allows you to set the tone for the exchange — a powerful tool for leaders in almost any situation.
Taking a “Power Lead” doesn’t mean adding an artificially sweet twist to everything. It’s about putting everyone’s mind in the best possible place. People match moods, and will likely look for something positive to add to the good news or a success you share.
2.Ask 'Leading Questions'
You can initiate or ignite more worthwhile conversations with “Leading Questions” in almost any setting. Ask the right one and you can help motivate people by getting them to think about positive successes, strengths and relationships.
For group meetings, ask these kinds of Leading Questions:
- Can you share a recent win that no one else in the room knows about?
- What’s one way a colleague has made your job easier in the last month?
In one-on-one conversations, try:
- What happened recently that made you feel successful in your work?
- Can you tell me about a time recently you were glad to be able to help a colleague?