Dear Valued Patients and Friends,
It has been nearly a month since we reopened our doors to you. We are working very hard to get you all back on track and we thank you for your patience, understanding, and loyalty during this time. We know it feels like a slow process on your end, but believe us, our days are flying by! We really appreciate all the encouraging words we have been getting from those that have come into the office and all the wonderful comments received through last month’s survey.
We are happy to announce the inclusion of a COVID-19 tab on our website! This has all the answers to your Frequently Asked Questions as well as information you need for your upcoming appointments.
We are also excited to announce that starting next week, we will have more appointment times available as the full team will be back now that school is out for the summer. We know we haven’t been able to answer your phone calls like you are used to. We are on the phone with others nearly non-stop. To help us help you better, please take the following steps:
- When we call you, PLEASE ANSWER. This eliminates the need for phone tag.
- When you arrive for your appointment, PLEASE TEXT US AT 651-482-8412. Even if we don’t respond back to you right away, we will get your message and when your treatment room is ready, we will come out to the parking lot looking for you.
- If you would like to schedule a recare visit, PLEASE EMAIL US AT INFO@EGGERTFAMILYDENTISTRY.COM. Please let us know your best days and times and we will get back to you by email or phone with what is available. Please know that with the ever-changing CDC recommendations and MN Board of Dentistry updates, we unfortunately can’t pre-schedule too far in advance during this time.
- Please call or email with your urgent dental needs or to schedule for dental treatment.
We are getting your messages. We are getting your emails. We are working to get back to you all as soon as we can and we truly look forward to seeing you soon!