• Community Manager: Mimi Kell is our community manager and can be reached at mkell@madburyproperties.com with any general issues.
• Billing: Please contact Lori Dawson at ldawson@madburyproperties.com with any questions or issues related to billing and rent payment.
• Leasing: Please contact Spenser Flood at sflood@madburyproperties.com or Allie Lester alester@madburyproperties.com with any questions related to leasing or subletting.
• Maintenance: Maintenance issues should be submitted through our online resident portal. Please contact Mark Pepin at mpepin@madburyproperties.com with any questions related to maintenance.

• Please submit all general maintenance issues through the Resident Web Access portal found on each property website. Instructions to create an account are attached. Please include a detailed description of the issue along with your name, rental address, and phone number.
• For emergency maintenance issues, call our office directly at 603-452-7030.

• Madbury Properties has on-site security every day of the week to assist with any after-hours resident issues (lock-outs, maintenance emergencies, parking, and any security related issues).
• Security staff hours are: Sunday-Wednesday- 7:00pm-2:00am; Thursday- Saturday- 6:00pm-2:00am.
• Security Phone Number:
• We also have a live answering service through our main office phone number (603-452-7030) to assist residents with any after-hour questions or concerns.