Here at Value Added Distributors it is our mission to be the BEST in the world at distributing HVAC products. We pride ourselves on passionately delivering world class customer service and strive to provide only the best service and support to our customers. During peak season (May, June & July) we handled 85,684 phone calls, filled 57,272 orders totaling 164,573 line items. A huge THANK YOU for every time you choose to call us and entrust your business to ours. We do take this very seriously! We know with this type of volume we may have made some missteps along the way, hopefully not many.
With that being said I want to personally extend an invite to reach out to me via email or phone to anyone who would like to provide a suggestion towards improving our service to you, share any concerns or praise a job well done. We can only do better if we know better!
Thanks for all you do and as always “Expect More From Us”!
Thanks,
Jennifer Roncaglione
Director, Customer Service & Employee Development
Value Added Distributors
(540) 985-4761
