We are coming back !
4 June 2020

It is with enormous excitement and great relief that we can now announce that we are re-opening and re-starting operations on Monday 15 June, albiet with slightly different operational procedures and some restrictions.

We would like to thank all of our members, clients, staff and friends for their unwavering support, understanding and well wishes during this challenging period, and we look forward to seeing your faces, and being part of your health and fitness journey again very soon.

The announcement by the NSW Government on Tuesday 2 June has given us the green light to resume operations as of Saturday 13 June, but with some very clear guidelines and restrictions to operate under. In order to complete our preparations thoroughly we will be opening our doors to members and guests on Monday 15 June. We will be strictly following all guidelines and recommendations handed down by the Government and other relevant health and industry authorities in order to provide the most COVID safe environment we can.

In fact we will be going beyond the recommendations to ensure the health and safety of all staff and clients and we would like to ask for your patience, cooperation and understanding as we adapt to these new guidelines and restrictions.
New guidelines and safety procedures
We are highly committed to making the environment at Elite PT as COVID safe as we can but we also need your help in complying with the new guidelines that the fitness industry must adhere to in order for us to remain operational. Some of the policies and procedures, set by the Government and other relevant authorities which we are adopting include:

  • Actively encouraging members and staff to stay at home if unwell
  • Implementing strict check-in and check-out procedures to allow us to monitor and control numbers and attendance in the gym and classes
  • Implementing a 'no towel, no train' policy inside the gym
  • Encouraging hand washing before, during and after sessions at one of the seven hand-washing stations set up around the gym
  • Implementing and monitoring strict social distancing of 1.5 metres throughout the facility and in classes. There will be clear markings to assist and a limit on the number of people that can occupy each area of the gym at one time.
  • Sanitising all equipment after every use with the ample supply of disinfectant positioned around the gym and by staff
  • Regularly cleaning and disinfecting all surfaces in and around the gym throughout the day
  • Reducing class sizes and suspending certain class types where guidelines can't be safely met
  • Enlisting contract cleaners for multiple daily cleans of the gym
  • Encouraging members and clients to disperse promptly after completion of the session
  • Some amenities will not be available to be used to reduce the number of frequently touched surfaces (i.e. drinking fountain, lockers).
Services on offer
Important notice re Gym Membership: From June 15 we intend to re-activate gym memberships. Memberships will give access to the facility and class timetable according to your membership type. If your membership was active prior to 23 March when we took the proactive step to suspend all memberships and payments, it will automatically become active again on 15 June . Billing will occur on June 15 for a half month to June 30 and then regular billing will resume on July 1 as per our previous schedule.

If you don't wish to have your membership re-activated, please ensure you contact Elite PT by email at reception@eliteptsc.com by no later than June 12 in order to cancel or further suspend your membership. As per our cancellation guidelines, we must have this request emailed by this date.

If your membership was cancelled before this date and you would now like to re-activate or would like to discuss your membership options, you can phone reception on 9523 5842 or email reception@eliteptsc.com. Our current office hours are 6-11am Monday-Friday, and 7am-12pm Saturday. If we're unable to take your call, please leave a voicemail and we'll get back to you within 24 hrs.

Gym use: We will be implementing traffic control procedures to comply with social spacing guidelines and while we hope this will be smooth and not inconvenience you we would also appreciate your patience and understanding while we adapt to these new guidelines. Safety is paramount. As such we would encourage those members who can attend the gym in off-peak times (11am-4pm) to do so to reduce numbers in the peak times and to reduce the chances of your session being delayed or interrupted.

Other services resuming at this time will include:
-1 on 1 Personal Training - Indoors and outdoors
-2 on 1 Personal Training - Indoors and outdoors
-Casual visits to classes on our timetable, however this will require pre-booking and is subject to availability
- Retail sales of snacks, supplements, beverages, coffee, etc
*Please note: the creche will NOT be operational in the start-up phase, but we hope to resume this service in the near future.

Group training changes: The group training schedule has changed due to ongoing COVID restrictions but this will evolve over time. For the immediate future, there will be no boxing classes due to the close contact nature of the class until a further relaxing of the restrictions occurs (the current Public Health Order prevents contact). Run groups will not return until outdoor group size restrictions (currently up to a maximum of 10) are eased. We anticipate that these classes will soon be included on our Group Training timetable.
ALL class programming will adhere to the required health and safety standards. ALL classes require pre-booking to strictly adhere to maximum participant guidelines. Keep your eye out for updated group training options on our timetable by clicking here

We will provide regular updates on our services including group training options along with our policies and procedures regarding creating and maintaining a COVID safe environment. Keep in touch with us on Instagram and Facebook, along with our website www.eliteptsc.com
Group Training Timetable

Our office hours are limited during the lockdown, however if you would like to get in touch to book a PT session please phone reception on 9523 5842 and leave a message on our voicemail and we'll get back to you within 24 hours.

Alternatively you can email reception@eliteptsc.com