May 2018

Exciting Crisis Line News!
The Education Project Gift Card Drive Response
Save the Date for An Evening with Ozone House
On June 5th Ozone House is launching both a TEXT and CHAT crisis line in addition to our 24/7 traditional CALL
crisis line.

Ozone House receives over 2,000 calls on its crisis line each year and has been serving the community in this manner since 1969. In an attempt to reach more young people and families in crisis, Ozone House is launching these two new services in recognition that more young people utilize text and chat features than traditional phone calls. However, we expect our call line volume to remain consistent because of calls from young people, parents, hospitals, community partners, schools, and concerned citizens that reach out to us.

Ozone House’s 24/7 CALL.TEXT.CHAT Crisis Line allows anyone, anytime, to get the support they need, whether they face high levels of conflict, housing instability, or suicidal ideation. Texting and chatting options are a critical service because a young person experiencing crisis may find themselves in a situation where a phone call is unsafe. These new options allow the young person to get emergency services discreetly, in real time. 

The CALL.TEXT.CHAT crisis line is staffed by highly trained volunteers that have been specifically trained on communicating with young people in crisis via these new tools, with the absence of verbal cues. Crisis line counselors provide critical information, referrals, and crisis intervention to youth and families struggling with such issues as family conflict, runaway episodes, mental health, homelessness, suicide, abuse and neglect, domestic violence, sexual orientation and gender identity, and other crises.

Reaching out to the crisis line is also the gateway to Ozone House services, such as:

·        Emergency, transitional, or long term housing
·        Youth and family counseling
·        Job training and/or leadership development
·      Youth development programming at our Drop-In Center
·        LGBTQ+ support
·        Substance use education and support
·        Case management

Young people and their families in crisis can reach the 24/7 CALL.TEXT. crisis line at 734-662-2222 and can CHAT with a counselor at

May 2018. Our newest Crisis Line Volunteers.
Introducing our May 2018 new crisis line volunteers. This is the first formal class to complete TEXT and CHAT training as well! Congratulations and Welcome to Ozone House!
"What is really great about this service is it allows us to maintain our high standards for intervention. We've done the research and worked hard to make sure the skills that crisis counselors use on the phone, like empathy, and communicating warmth, support, and understanding - can be effectively communicated through text and chat. It's difficult to not hear folks' voices - but it's also remarkable how much we are able to sense and perceive over text and chat. The main difference is what would usually be about a 20 minute phone call roughly translates into a 60-70 minute text conversation. We’re happy to take that time." Allison Brengle, Crisis Line Manager.
THANK YOU! We are overwhelmed by the response we received for this year's graduating seniors and summer support. You all stepped up and showed young people how much their community cares about them. We THANK YOU!
The Education Project will be looking for many volunteers to help us sort school supplies and pack hundreds of backpacks in August. To sign up for our volunteer newsletter, click here.
Be sure to save the date of
our spectacular gala
@ Domino's World Resource Center
Tickets will be available in July!

  • June 1: We will have a booth at the Ypsilanti Pride Festival with some very cool giveaways!
  • June 28: Join our Millennial Ozone House Board for "THE OFFICE" themed trivia night @ Cultivate 307 N. River Street.
  • July 12: Tap takeover @ Rappourt Brew and Chew, 2721 Plymouth Road.
  • August 5: Come see us at our Ann Arbor Pride booth.
  • August 16: Community Kitchen/WorkZone Graduation. Location TBD.
  • August 19: Sunday Concert in the Garden @ Cultivate
Unique Shopping Opportunity
On May 22nd we had a shopping event with some incredible sales people from Stella & Dot, Color Street, Rodan & Fields, Vogue Booge, Elophina, DH Naturals, Amelia James and Young Living Essential Oils.

Two of these businesses are continuing to offer a % of sales back to Ozone House for 1 week, May 30-June 6. Please click the links above to see their online stores!