We monitor weather throughout the winter and keep our customers informed when a threat of hazardous conditions are forecasted. We have prepared our fleet and tools to be ready on a moments notice. Also, as a part of our winter storm service, we post winter weather warning signs at the driveway entrances of sites we serve. We also send emails out days before potential events to keep customers informed of our plan. When hazardous conditions are predicted, we also recommend that our customers inform their tenants, employees, and patrons to heed warning. We send recommended language to be forwarded via email. We follow these up with email updates during the storm, often times in the middle of the night as we complete service to give customers real time updates.